Senior Service Reliability Engineer
About The Position
The Senior Service Reliability Engineer will join DRW’s Container Infrastructure team, which provides scalable on-premises and cloud-based container orchestration services for trading desks, data scientists, and enterprise application teams. The team supports a large Kubernetes platform comprising hundreds of clusters, thousands of nodes, and dozens of components. Its work includes developing platform components, monitoring costs, and optimizing compute consumption for each desk. In this role, you will work with other teams, trading desks, internal customers, and infrastructure stakeholders to administer the platform and maintain its reliability, performance, and cost-effectiveness. You will help business units onboard and deploy applications, automate repetitive work, provide customer service to platform users, and solve complex problems by building features and components.
Requirements
- Experience working with or administering Kubernetes clusters.
- Knowledge of networking, storage, and containerization fundamentals.
- Familiarity with AWS and/or Google Cloud Platform.
- A service-focused attitude, with an emphasis on identifying the right resources and solutions for people.
- Strong written and verbal communication skills, including the ability to work across teams and have evidence-based discussions about technical and operational topics.
- Willingness to learn, collaborate, and find solutions under constraints.
Nice To Haves
- Experience with common Kubernetes operators, such as Flux, Fluentbit, Fluentd, or Prometheus.
- Experience administering on-premises infrastructure.
- Experience developing, deploying, and supporting full-stack web applications.
- Experience with multiple programming languages in both greenfield development and legacy maintenance.
Responsibilities
- Work with business units to support successful onboarding and deployment of applications into DRW’s Kubernetes platform.
- Automate repetitive manual tasks.
- Provide customer service to platform users.
- Help administer the Kubernetes platform and work with internal customers and infrastructure stakeholders to maintain reliability, performance, and cost-effectiveness.
- Develop new platform components and features.
- Monitor costs and help optimize compute consumption for each desk.
Benefits
- Annual discretionary bonus eligibility.
- Group medical, pharmacy, dental, and vision insurance.
- 401(k) with discretionary employer match.
- Short- and long-term disability insurance.
- Life and AD&D insurance.
- Health savings accounts.
- Flexible spending accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
