Senior Service Associate 9:00-5:30pm M-F

UPS Supply Chain Solutions

About The Position

The Healthcare Senior Service Associate supports healthcare order fulfillment and customer service at a warehouse facility. Work includes receiving priority healthcare products and customer orders, placing stock into storage, picking and packing orders, shipping orders, and supporting customers. The team handles products such as medical devices, testing equipment, and pharmaceuticals, helping clients serve their customers and focus on their core business. The role performs hands-on work related to UPS operations, following established procedures to complete tasks efficiently and safely. It involves a range of tasks, minor adjustments to work routines within established guidelines, and completion of work with limited supervision. The associate may provide guidance to less-experienced colleagues. Warehouse activities include inbound and outbound processing and inventory control, with responsibility for accuracy and compliance with safety and quality requirements. Work may take place in ambient, refrigerated, or freezer storage areas.

Requirements

Ability to lift up to 70 pounds.
Ability to work at heights of up to 28 feet using powered equipment such as order pickers.
Legal authorization to work in the United States; qualifying status includes U.S. citizen or national, lawful permanent resident, or an alien otherwise authorized to work for this employer.
Successful completion of a background check and drug screen.

Responsibilities

Receive healthcare products and customer orders at the warehouse facility.
Place stock into storage and pick, pack, and ship customer orders.
Provide customer service support.
Use material handling equipment, including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers.
Use RF scanners to perform warehouse activities electronically.
Use the warehouse management system for inbound and outbound processing and inventory control.
Follow defined job processes and maintain accuracy, safety, and quality compliance.
Complete assigned work with limited supervision and provide guidance to less-experienced colleagues.