Laboratory Assistant M-F 9:00am - 5:30pm

Kentucky Blood Center•Lexington, KY

About The Position

The Laboratory Assistant provides administrative and general technical support to multiple Technical Services departments. The role assists Testing and Reference Laboratory Technologists and Technicians and interacts with hospital customers and other stakeholders. The position reports to the Laboratory Director and has a regular schedule of Monday through Friday, 9:00 a.m. to 5:30 p.m. Occasional scheduling flexibility is required. The role includes customer service, data entry, sample handling, laboratory inventory and supply management, records maintenance, internal audits, notifications, and quality control and maintenance activities for laboratory equipment. The position requires the ability to adapt to changing priorities, work under pressure, and make sound decisions in complex situations.

Requirements

High school diploma or equivalent, with an appropriate combination of experience.
At least 2 years of customer service or clerical experience in a healthcare environment.
Proficiency with Microsoft Office, including working knowledge of Word and Excel.
Data entry and keyboarding skills.
Familiarity with web applications, custom systems, and office equipment or devices.
Strong customer service skills and ability to multitask.
Ability to adapt to changing priorities and work under pressure, and to analyze complex situations and make sound decisions.
Ability to visually differentiate and identify specific colors and shades.
Ability to frequently sit, stand, and walk; perform typing and writing for extended periods; occasionally lift or carry up to 35 pounds without assistance; and occasionally bend or reach.

Nice To Haves

Related education or training.
Background in a laboratory or blood banking setting.

Responsibilities

Respond to hospital and internal stakeholder requests by phone, email, and fax; resolve requests promptly and follow up with reports.
Manage bacterial testing for components.
Update information in BBCS, Excel spreadsheets, and Word documents.
Receive samples into the department and complete related system tracking and paperwork.
Pull tubes and prepare them for testing or send-out testing, including parvo, donor, genotyping, and titer testing.
Control departmental reagent and red blood cell inventory, monitor product levels, perform counts, and keep leadership informed.
Order and maintain laboratory supply stock.
File and archive testing records, validations, training documents, and other records.
Complete internal audit processes for departmental functions and record and communicate results.
Perform donor notifications, lookback notifications, and other notifications as needed.
Perform quality control measures, calibration, and maintenance on laboratory equipment, including multi timers, centrifuges, and blood storage equipment.
Fulfill other administrative support duties as assigned.