Laboratory Assistant M-F 9:00am - 5:30pm

Kentucky Blood Center Inc•Lexington, KY

10h

About The Position

KBC is seeking a flexible, team-oriented Laboratory Assistant with strong customer service skills to provide administrative and general technical support to multiple Technical Services departments. The position assists Testing and Reference Laboratory Technologists and Technicians and interacts with hospital customers and other stakeholders. The Laboratory Assistant reports to the Laboratory Director. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The role includes customer service, sample handling, data entry, inventory and supply management, recordkeeping, notifications, and laboratory quality control and equipment maintenance. A $1,000 sign-on bonus is offered after successful completion of 90 days of employment to employees hired after November 1, 2026.

Requirements

High school diploma or equivalent, with an appropriate combination of experience.
At least 2 years of customer service or clerical experience in a healthcare environment.
Proficiency in Microsoft Office, including working knowledge of Word and Excel.
Data-entry and keyboarding skills, and familiarity with web applications, custom systems, and office equipment and devices.
Strong customer service skills and ability to multitask.
Ability to analyze complex situations and make sound decisions.
Ability to adapt to changing priorities and work under pressure.
Ability to visually differentiate and identify specific colors and shades.
Occasional scheduling flexibility is required.

Nice To Haves

Related education or training is preferred.
Laboratory or blood banking experience is a plus.

Responsibilities

Respond to hospital and internal stakeholder requests by phone, email, and fax; ensure prompt resolution and follow up with reports.
Manage bacterial testing for components.
Update information in BBCS, Excel spreadsheets, and Word documents.
Receive samples into the department and complete related system tracking and paperwork.
Pull tubes and prepare them for testing or send-out testing, including parvo, donor, genotyping, and titer testing.
Control departmental reagent and red blood cell inventory, monitor product levels, perform counts as needed, and keep leadership informed.
Order and maintain laboratory supply stock.
File and archive testing records, validations, training documents, and other records.
Complete internal audits of departmental functions and record and communicate results.
Perform donor notifications, lookback notifications, and other notifications as needed.
Perform quality control measures, calibration, and maintenance on laboratory equipment, including multi timers, centrifuges, and blood storage equipment.
Perform other administrative support duties as assigned.