Senior Security Operations Manager

Oracle•Nashville, TN

About The Position

The role supports enterprise Public Key Infrastructure (PKI) in a large, complex, and tightly controlled environment, with a primary focus on reliable daily operations, clear documentation, and automation of repeatable tasks. This is an individual-contributor position that independently manages routine operations, leads incident resolution, and collaborates with infrastructure, application, security, and customer support teams. The successful candidate shares knowledge and ownership of operational outcomes. The position operates and maintains enterprise PKI services and supports certificate lifecycle management, cryptographic key management, platform maintenance, and disaster recovery. It documents procedures, maintains runbooks and recovery instructions, automates operational tasks, investigates incidents, and carries out changes under established security, testing, approval, and audit controls. The work follows business hours and includes on-site data center visits, scheduled maintenance, and participation in an on-call rotation. After-hours coverage may include nights, weekends, and holidays; remote arrangements must accommodate these requirements. The posting also describes identifying, remediating, and documenting security testing and vulnerability assessments; monitoring system and network activity; triaging security events; conducting initial investigations and mitigation; performing data collection, preservation, log analysis, and basic digital-media forensic analysis; coordinating security issue resolution and detection improvements; and supporting regulatory compliance and audits. The stated U.S. hiring range is $91,400 to $187,000 per annum. The role may be eligible for bonus and equity. Oracle lists medical, dental, vision, disability, life, and supplemental life insurance; flexible spending accounts; commuter and parking benefits; a 401(k) plan with company match; paid time off, holidays, sick leave, and parental leave; adoption assistance; an employee stock purchase plan; financial planning and group legal services; and voluntary insurance benefits. U.S.-based employees must complete onboarding identity verification that involves collection and processing of biometric information; accommodations may be granted following an individualized assessment.

Requirements

At least 8 years of relevant experience in PKI, certificate management, security operations, or infrastructure administration, including hands-on enterprise PKI support.
Experience with Microsoft AD CS, Keyfactor, and HSMs.
Understanding of digital certificates, TLS/mTLS, certificate chains, trust architectures, and cryptographic key management.
Proficiency in PowerShell and experience automating operational tasks through scripts and APIs.
Experience administering and troubleshooting Windows Server environments using Remote Desktop Protocol (RDP).
Ability to independently manage routine operations and lead incident resolution.
Strong operational documentation, troubleshooting, communication, and collaboration skills.
Familiarity with incident management, formal change management, version control, and security controls.
U.S. citizenship and ability to obtain a federal security clearance.
Availability for business-hour work, on-site data center visits, scheduled maintenance, and on-call coverage; after-hours work may include nights, weekends, and holidays.
Remote work arrangements must accommodate the required data center visits, maintenance participation, and on-call coverage.

Nice To Haves

Experience using Python for operational automation.
Experience with DigiCert and additional certificate management platforms.
Experience supporting Linux, network, and cloud infrastructure.
Experience with Oracle Cloud Infrastructure (OCI).
CISSP certification.

Responsibilities

Operate and maintain enterprise PKI services, including Microsoft Active Directory Certificate Services (AD CS), Keyfactor, certificate authorities, and hardware security modules (HSMs).
Manage certificate provisioning, deployment support, renewal, revocation, expiration monitoring, and troubleshooting.
Document operational procedures and maintain current runbooks, recovery instructions, and support handoffs.
Automate repeatable operational tasks using PowerShell and APIs to improve consistency and reduce manual effort.
Lead PKI incident investigation and resolution, perform root cause analysis, and implement corrective actions.
Support cryptographic key management, platform maintenance, and disaster recovery.
Execute changes within established security, testing, approval, and audit controls.
Collaborate with infrastructure, application, security, and customer support teams to support internal infrastructure, applications, and customers.
Perform required data center visits for infrastructure maintenance, hardware support, and recovery.
Participate in the on-call rotation and scheduled maintenance windows, including after-hours coverage according to the rotation.
Identify, remediate, and document security testing findings and vulnerability assessments.
Monitor and analyze system and network activity to detect malicious actions; document initial security event triage for escalation.
Respond to security events, perform initial investigation and triage, and carry out mitigation actions.
Conduct data collection, preservation, log analysis, and basic forensic analysis of digital media.
Coordinate with other teams to triage and fix security issues, implement detections, identify and address root causes, and contribute to innovation.
Monitor security controls for regulatory compliance and prepare audit responses and actions; collect evidence and provide technical support to the compliance team.

Benefits

Medical insurance
Dental insurance
Vision insurance
Short-term disability
Long-term disability
Life insurance and AD&D
Supplemental life insurance
Health care and dependent care flexible spending accounts
Pre-tax commuter and parking benefits
401(k) savings and investment plan with company match
Paid time off, including flexible or accrued vacation depending on position eligibility
11 paid holidays
Paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal benefits
Voluntary auto, homeowner, and pet insurance
May be eligible for bonus and equity