Senior Security Manager Development

Loews Hotels & Co•Orlando, FL

2d•Onsite

About The Position

The Senior Security Manager leads security operations at Loews Hotels at Universal Orlando, ensuring the safety and security of guests, team members, and property. The role manages risk assessments, monitors security systems, responds to incidents, and collaborates with hotel leadership, other departments, local law enforcement, and emergency services to maintain a secure and compliant environment. It also leads, trains, and develops security team members; supports scheduling, payroll, and equipment inventory; and reports security activity and findings to management. The position requires regular attendance, participation in mandatory training and meetings, and flexibility to work varying schedules—including nights, weekends, and holidays—to meet business needs. Other duties may be assigned. Physical demands include regularly lifting up to 40 pounds, bending, crouching, reaching, kneeling, pushing, pulling, walking, and standing for extended periods during shifts.

Requirements

At least five years of experience as a Security Supervisor or five years of related management experience.
Previous experience in security management.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of security systems, emergency protocols, and regulatory compliance.
Proficiency in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint.
Ability to communicate effectively in English, verbally and in writing, with team members, leaders, and guests.
Ability to work a flexible schedule, including nights, weekends, and holidays, as required.
Regularly able to lift up to 40 pounds, bend, crouch, reach, kneel, push, pull, and walk, and stand for extended periods during shifts.

Nice To Haves

Hospitality experience preferred.

Responsibilities

Oversee daily security operations, including patrols, surveillance, and access control.
Monitor security systems and respond promptly to incidents.
Ensure compliance with local laws and company policies.
Conduct regular risk assessments and implement corrective actions.
Develop and maintain emergency response plans.
Coordinate fire safety and evacuation drills.
Lead and motivate security team members.
Conduct training on safety protocols, emergency procedures, and guest interaction.
Provide feedback and support career development opportunities.
Partner with Front Office, Engineering, and other departments to address security concerns.
Liaise with local law enforcement and emergency services as needed.
Communicate security updates and incidents to leadership.
Maintain accurate records of incidents, inspections, and compliance reports.
Assist with scheduling, payroll, and inventory of security equipment.
Prepare reports and present findings to management.
Attend mandatory training sessions and meetings and perform other duties as assigned.