Senior Security Manager Development

Loews Hotels•Orlando, FL

About The Position

The Senior Security Manager leads security operations to protect guests, team members, and property at Loews Hotels at Universal Orlando. The role oversees patrols, surveillance, and access control; monitors security systems and responds to incidents; conducts risk assessments and implements corrective actions; and maintains compliance with local laws and company policies. The manager develops emergency response plans, coordinates fire safety and evacuation drills, and collaborates with hotel departments, leadership, law enforcement, and emergency services to support security readiness. The position leads and develops Security Supervisors and Security Officers through training, coaching, feedback, and career-development support. It also maintains incident, inspection, and compliance records; assists with scheduling, payroll, and security-equipment inventory; and prepares reports and presents findings to management. The role requires regular attendance, mandatory training and meetings, and the ability to work varying schedules based on business needs.

Requirements

At least five years of experience as a Security Supervisor or five years of related management experience.
Previous experience in security management.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of security systems, emergency protocols, and regulatory compliance.
Proficiency in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint.
Ability to communicate effectively in English, verbally and in writing, with team members, leaders, and guests.
Ability to work a flexible schedule, including nights, weekends, and holidays as required.

Nice To Haves

Hospitality experience.

Responsibilities

Oversee daily security operations, including patrols, surveillance, and access control.
Monitor security systems and respond promptly to incidents.
Ensure compliance with local laws and company policies.
Conduct regular risk assessments and implement corrective actions.
Develop and maintain emergency response plans.
Coordinate fire safety and evacuation drills.
Lead and motivate Security Supervisors and Security Officers.
Conduct training on safety protocols, emergency procedures, and guest interaction.
Provide feedback and support career-development opportunities.
Partner with Front Office, Engineering, and other departments to address security concerns.
Liaise with local law enforcement and emergency services as needed.
Communicate security updates and incidents to leadership.
Maintain accurate records of incidents, inspections, and compliance reports.
Assist with scheduling, payroll, and inventory of security equipment.
Prepare reports and present findings to management.
Attend mandatory training sessions and meetings, maintain regular attendance, and perform other duties as assigned.