Senior SAP SuccessFactors EC Consultant, Woodside
About The Position
The Senior SAP SuccessFactors EC Consultant will work as a Package Consultant 2 in Infosys’s SURE (Services, Utilities, Resources, Energy) unit, which supports digital transformation in the services, utilities, energy, and resources sectors. The role focuses on supporting Employee Central (EC), including day-to-day issue resolution, configuration, integrations with other SuccessFactors modules, data loads, and documentation. The consultant will serve as the primary onshore contact for HR business users and stakeholders and collaborate with cross-functional teams and client stakeholders. The broader role includes participating in requirements gathering and specification validation; contributing to ERP solution design and customization; developing and integrating features; supporting system integrations and data flows; assessing system performance, security, and regulatory compliance; and documenting customizations and delivering user training. The position may require relocation and/or travel to the work or project location. Infosys does not provide immigration sponsorship for this role.
Requirements
- Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
- Knowledge of ERP systems and integration techniques.
- Ability to handle end-to-end ERP package customization and implementation.
- Ability to translate complex requirements into actionable development tasks.
- Hands-on coding experience and interest in design.
- Collaborative approach and excellent communication skills with cross-functional teams and client stakeholders.
- Authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role now or in the future.
Nice To Haves
- Strong client-facing experience.
- Great communication and presentation skills.
Responsibilities
- Handle day-to-day incident, service request, and problem tickets related to Employee Central.
- Act as the primary onshore contact for HR business users and stakeholders.
- Manage Employee Central configuration, including Foundation Objects, business rules, workflows, event reason derivations, and data models.
- Diagnose and troubleshoot issues between Employee Central and other SuccessFactors modules, including Recruiting, Onboarding, Compensation, Time Off, and PMGM.
- Support data loads and imports/exports using templates and business rules.
- Maintain support documentation, standard operating procedures, and knowledge articles.
- Participate in requirements gathering with stakeholders and help validate specifications against business objectives and ERP capabilities.
- Contribute to solution architecture and ERP package customization based on business requirements.
- Develop and integrate features into existing applications, conduct code reviews, and maintain the codebase.
- Participate in system integration by configuring interfaces, executing ETL processes, and ensuring consistent data flow.
- Assess ERP system performance and identify enhancement opportunities while ensuring customizations comply with security measures and regulatory standards.
- Document ERP customizations and deliver user training to support knowledge transfer.
- Collaborate with cross-functional teams and client stakeholders.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability coverage.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan, with contributions dependent on salary level.
- Paid holidays and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
