Senior SAP SuccessFactors EC Consultant, Woodside

Infosys • Richardson, TX

3d

About The Position

As a Package Consultant 2 in Infosys’s SURE (Services, Utilities, Resources, Energy) unit, you will support SAP SuccessFactors Employee Central (EC) and ERP customization and implementation. The role involves working with business stakeholders to clarify requirements, contribute to solution design, develop and maintain application features, support integrations, assess system performance and compliance, and document customizations and processes. You will handle day-to-day EC incidents, service requests, and problem tickets, serve as the primary onshore contact for HR business users and stakeholders, and support integrations between EC and other SuccessFactors modules. The position may require relocation and/or travel to the work or project location. Infosys does not provide immigration sponsorship for this role, now or in the future.

The Infosys SURE unit works with organizations in the services, utilities, energy, and resources sectors on digital transformation, using AI and digital technologies to support innovation and operational excellence. The role offers opportunities to collaborate with industry experts and contribute to projects in these sectors.

Requirements

• Knowledge of ERP systems and integration techniques.
• Ability to handle end-to-end ERP package customization and implementation.
• Ability to translate complex requirements into actionable development tasks.
• Hands-on coding experience and interest in design.
• Collaborative approach and excellent communication skills with cross-functional teams and client stakeholders.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Authorization to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Nice To Haves

• Strong client-facing experience.
• Excellent communication and presentation skills.

Responsibilities

• Participate in requirements gathering with stakeholders across business units and help validate specifications against business objectives and ERP capabilities.
• Assist with solution architecture design and customization of ERP package modules and features based on business requirements.
• Develop and integrate application features, conduct code reviews, and maintain the codebase for stability and compliance.
• Configure interfaces and execute ETL processes to support system integration and consistent data flow between ERP and other applications.
• Assess ERP system performance and identify opportunities for improvement.
• Ensure ERP customizations comply with security measures and regulatory standards.
• Document ERP customizations and deliver user training to support knowledge transfer.
• Handle day-to-day Employee Central incident, service request, and problem tickets.
• Act as the primary onshore contact for HR business users and stakeholders.
• Manage Employee Central configuration, including foundation objects, business rules, workflows, event reason derivations, and data models.
• Diagnose and troubleshoot Employee Central integrations with other SuccessFactors modules, including Recruiting, Onboarding, Compensation, Time Off, and PMGM.
• Support data imports and exports using templates and business rules.
• Maintain support documentation, standard operating procedures, and knowledge articles.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior