Senior Salesforce Software Engineer

Natera•Austin, TX
•$125,000 - $156,300•Hybrid

About The Position

Natera is seeking a Senior Salesforce Software Engineer to lead the design and evolution of its Sales Cloud and Service Cloud platforms. The role owns technical architecture, governs platform standards, and drives transformation initiatives used across go-to-market and customer success functions. It serves as a technical authority on Salesforce best practices, scalability, and innovation. The engineer will design end-to-end solutions and scalable data models; define platform standards and integration patterns; and lead org hygiene, technical debt reduction, and roadmap evolution. The role also architects workflows, automation, omnichannel and AI-driven capabilities, and secure integrations between Salesforce and enterprise systems. It leads initiatives such as Data Cloud, person accounts, and skill-based routing from design through production. This position mentors Salesforce developers and administrators, conducts design reviews and architecture validation, and partners with product, business systems, and engineering leadership on roadmap alignment. It requires working on-site at Natera's Austin, Texas offices three days per week.

Requirements

  • Ability to work on-site in the Austin, Texas offices three days per week.
  • 10+ years of Salesforce architecture and implementation experience, with deep expertise in Sales Cloud and Service Cloud.
  • Expert-level knowledge of Apex, Lightning Web Components (LWC), Flows, and SOQL optimization.
  • Proven ability to design secure, scalable integrations using REST APIs, OAuth, SSO, and MuleSoft.
  • Experience architecting multi-org, multi-cloud solutions in enterprise environments.
  • Strong knowledge of Salesforce Governor Limits, performance optimization, and data modeling.
  • Ability to balance innovation with pragmatic delivery and make trade-offs between technical perfection and business velocity.
  • Deep understanding of data governance, OAuth, SAML, multi-tenancy, and compliance frameworks.
  • Ability to translate technical architecture into business value for C-suite and product stakeholders.
  • Ability to develop team capability through code review, design collaboration, and knowledge sharing.

Nice To Haves

  • AWS, MuleSoft, or Heroku integration experience.
  • Experience with Einstein Analytics, Einstein Copilot, or AI-driven Salesforce capabilities.
  • Salesforce Certified Application Architect or System Architect certification, or both.
  • Healthcare or regulated industry experience.

Responsibilities

  • Design end-to-end solutions integrating Sales Cloud and Service Cloud, including scalable metadata frameworks, custom objects, and data models.
  • Define platform standards, coding guidelines, and integration patterns, ensuring compliance with Salesforce Governor Limits and platform constraints.
  • Lead org hygiene initiatives, technical debt reduction, and long-term platform roadmap evolution.
  • Architect complex workflows, automation, omnichannel capabilities, and AI-driven capabilities such as Einstein Analytics and Einstein Copilot.
  • Design secure integrations between Salesforce and enterprise systems using technologies and patterns such as MuleSoft, AWS, REST, and OAuth.
  • Lead key initiatives, including Data Cloud, person accounts, and skill-based routing, from design through production.
  • Guide Salesforce developers and administrators; conduct design reviews and architecture validation.
  • Partner with product, business systems, and engineering leadership to align roadmaps.

Benefits

  • Competitive compensation, including base salary, performance bonuses, and equity.
  • Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
  • 401(k) benefits and 401(k) matching.
  • Flexible PTO.
  • Professional development budget.
  • Free testing for employees and their immediate families.
  • Fertility care benefits.
  • Pregnancy and baby bonding leave.
  • Commuter benefits.
  • Employee referral program.
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