Senior Software Engineer - Salesforce

Delta Dental•Oakland, CA

7h•$93,445 - $202,465•Hybrid

About The Position

The Senior Software Engineer will help build the Next Gen Applications & Products Suite by designing, building, configuring, delivering, and maintaining highly scalable applications. The role uses industry best practices and collaborates with product managers, UX designers, architects, principal and software engineers, test automation, and DevOps teams. The position focuses on Salesforce Data 360 and Marketing Cloud solutions, Salesforce integrations, and AI-powered capabilities. It includes selecting suitable no-code, low-code, or pro-code approaches; implementing Agentforce workflows and LLM-enabled features; and integrating AI services securely and responsibly. The engineer also contributes to security, performance, scalability, release management, code reviews, CI/CD, platform governance, and mentoring junior engineers. A bachelor's degree in computer science or an equivalent technical field and at least four years of Salesforce development experience are required, including hands-on Salesforce Data Cloud / Data 360 and Marketing Cloud implementation. A Salesforce Certified Data Cloud Consultant certification is required. The posting lists Salesforce Health Cloud, Experience Cloud, Agentforce, and additional Salesforce certifications as preferred or nice to have. The national base pay range is $93,445–$202,465. Delta Dental describes a rewards package that includes competitive base and incentive pay, retirement contributions, health and wellness benefits, paid time off, learning and development support, family assistance, and employee discounts. The position is identified as hybrid by the #LI-Hybrid tag.

Requirements

Bachelor of Science in Computer Science or an equivalent technical field.
At least 4 years of experience specializing in Salesforce development, including hands-on implementation of Salesforce Data Cloud / Data 360 and Marketing Cloud.
Deep understanding of the Customer 360 Data Model, data streams, data spaces, identity resolution rules, and calculated insights.
Strong SQL proficiency for data manipulation, querying, and segmentation within Data Cloud.
Experience with Salesforce core development tools: Apex, SOQL, LWC, Flows, and REST/SOAP APIs.
Experience integrating Salesforce with external data sources, cloud data warehouses such as Snowflake, BigQuery, or AWS S3, and ETL/ELT tools.
Mastery of SFMC modules: Journey Builder, Email Studio, MobileStudio, and Contact Builder.
Proficiency in AMPscript, SSJS, SQL, HTML, and CSS for dynamic content development.
Experience with SFMC integrations, including API integrations, custom data extensions, and external event triggers.
Required certification: Salesforce Certified Data Cloud Consultant.
Solid understanding of the Salesforce security model, role hierarchy, sharing rules, and data modeling.
Experience designing and consuming APIs and enterprise integrations.
Ability to identify key issues and details and present understandable alternatives to technical and non-technical individuals.
Ability to understand business plans and apply that information to developing an IT business case.
Ability to anticipate problems, resistance, or likely objections and take action to resolve them.
Ability to guide, train, and mentor associate engineers.
Skill in developing quantitative cost/benefit analyses to measure improvements.
Proficiency in organizational processes and ability to assess and initiate process changes.
In-depth knowledge and application of relevant competencies, with the ability to consult and lead others in their application.
Strong written and verbal communication and presentation skills.
Knowledge of agile development methodologies.
Ability to develop and maintain key vendor relationships focused on technology currency and best practices.
Commitment to lifelong learning and process improvement.
Ability to understand an existing business process and collaboratively develop a more efficient, automated workflow.
Applicants must undergo a background check.
Proof of eligibility to work in the United States must be provided if selected for hire.
The company is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, the District of Columbia, or other U.S. territories at this time.

Nice To Haves

Experience with Salesforce Industry Clouds; Salesforce Health Cloud experience is highly preferred.
Experience with Salesforce Partner Portals / Experience Cloud is highly preferred.
Experience with Agentforce is highly preferred.
Salesforce Certified Marketing Cloud Developer certification.
Salesforce Platform Developer I or II certification.

Responsibilities

Design, develop, and deploy Salesforce Data 360 solutions using data streams, data spaces, identity resolution rules, and calculated insights.
Design, develop, and deploy Salesforce Marketing Cloud solutions using AMPscript, Journey Builder, and Contact Builder.
Select appropriate no-code, low-code, or pro-code solutions to meet functional, performance, and scalability requirements.
Use Agentforce to implement AI-assisted workflows and intelligent automation.
Design, integrate, and operationalize AI-powered features using large language models, including OpenAI and Anthropic models, for conversational interfaces, automation, summarization, and decision support.
Collaborate with architects and platform teams to integrate AI services securely and responsibly within Salesforce applications.
Design and build integrations using REST/SOAP APIs, Platform Events, and middleware tools.
Enforce best practices for security, data access, sharing, performance, and scalability.
Participate in solution design discussions, peer code reviews, and release management.
Collaborate with product, business, and architecture teams to translate requirements into scalable technical solutions.
Mentor junior engineers and promote Salesforce development and platform governance best practices.
Support CI/CD pipelines and Salesforce DevOps processes.
Help build the Next Gen Applications & Products Suite by designing, building, configuring, delivering, and maintaining scalable applications.
Work collaboratively with product managers, UX designers, architects, principal engineers, software engineers, test automation teams, and DevOps engineers.