Senior Salesforce Developer (onsite)

Arrow International•Cleveland, OH

11d•Onsite

About The Position

Arrow International is seeking a senior Salesforce developer to lead development and contribute to the architecture and growth of its Salesforce platform. The role shapes how Salesforce is built, how its data is structured, how it connects with other systems, and how effectively the business uses the platform. The developer will work alongside Salesforce Administrators and Developers with knowledge of Arrow’s business, users, and processes to identify and implement underused Salesforce capabilities. The position partners with the Director of IT on the Salesforce roadmap and technical decisions, maintains the health and security of the Salesforce org, and collaborates with business and technology teams. It also develops custom solutions and integrations, establishes data and development governance practices, documents the platform, and mentors existing Salesforce team members.

Requirements

At least 4 years of hands-on Salesforce experience, including 2 years in a developer role.
Strong experience with Apex, SOQL/SOSL, Lightning Web Components, and Flow.
Proven experience designing and building integrations using REST/SOAP APIs, middleware, or ETL tools.
Solid understanding of Salesforce data modeling, security architecture, and data migration.
Working knowledge of SQL and relational databases.
Experience with deployment tooling and source control, such as Salesforce DX, Git, and a CI/CD pipeline.
A track record of defining and enforcing development standards, code review, and governance.
Ability to explain technical trade-offs to non-technical stakeholders and gain their buy-in.

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field, or an equivalent combination of education and relevant professional experience.
Salesforce Platform Developer I certification; Platform Developer II or an architect certification is a plus.
Experience integrating Salesforce with SAP (S/4HANA), Snowflake, or AS400/legacy systems.
Experience with Sales Cloud, Service Cloud, Experience Cloud, or Data Cloud.
Experience supporting a platform through an ERP migration.
Hands-on experience with Agentforce and other Salesforce AI capabilities, such as Einstein and generative AI features.
Familiarity with Power BI, Tableau, or other BI tools consuming Salesforce data.
Background in a regulated industry such as gaming, finance, or nonprofit fundraising.

Responsibilities

Partner with the Director of IT to shape the Salesforce roadmap and make technical decisions.
Maintain Salesforce org health, including release management, sandbox strategy, technical debt, performance, and the security model.
Review configuration and code changes made by Administrators, Developers, and other team members.
Translate business needs into platform solutions in partnership with Finance, Operations, Sales/Marketing, and Communications.
Design and build custom solutions using Apex, Lightning Web Components, Flow, and APIs.
Design, build, and maintain integrations between Salesforce and other systems, including SAP S/4HANA, Snowflake, and proprietary Arrow applications.
Evaluate build-versus-configure-versus-buy decisions and recommend appropriate approaches.
Support new and updated Salesforce integrations.
Define and maintain the Salesforce data model, object relationships, and field standards.
Establish data quality, governance, deduplication, and migration practices.
Ensure Salesforce data flows reliably to and from reporting and enterprise systems.
Work with BI and data engineering teams to ensure Salesforce data is trustworthy for analytics.
Contribute to development, naming, documentation, testing, and deployment standards, and help the team follow them.
Maintain Salesforce change control, including source control and CI/CD where appropriate.
Maintain separation of duties for security, permissions, and production changes.
Document platform architecture, integrations, automations, and decisions.
Audit current Salesforce feature usage and licensing, identify and prioritize unused capabilities, build business cases, deliver capabilities, train users, and measure adoption.
Stay current on Salesforce releases and recommend worthwhile updates.
Mentor Salesforce Administrators and Developers in development, architecture, and platform strategy.
Share knowledge to avoid concentrating platform expertise in one person and partner with IT resources to broaden the team’s ability to contribute.
Perform other duties as assigned by management.