Senior Salesforce Developer, Wharton Computing
About The Position
Wharton Computing seeks a Senior Salesforce Developer to support its continuing education units and collaborate with business units, academic departments, and centers across Wharton. The role identifies and manages business requirements and supports functional design, prototyping, process design, testing, training, support procedures, and Salesforce implementation work for sales processes, opportunity management, quote-to-cash, and revenue management. The position leads strategic technology projects and develops solutions on Salesforce and related platforms, including AccountingSeed, Airtable, and Docusign. It designs and configures Salesforce solutions using Flow, Lightning Web Components, and Apex, and integrates Salesforce with other information management systems. The role also oversees security design and user management, system maintenance and upgrades, documentation, system analysis, and improvement planning. The Senior Salesforce Developer champions initiatives that promote adoption and value realization, collaborates with Wharton Computing, Finance & Administration, and business stakeholders, and leads special projects such as proofs of concept or value. Responsibilities also include vendor partnerships, system audits, monitoring new Salesforce features, and recommending improvements aligned with Wharton’s strategic goals.
Requirements
- Bachelor’s degree and 3–5 years of Salesforce work experience, or an equivalent combination of education and experience.
- Salesforce Administrator, Platform App Builder, and Platform Developer I certifications.
- Hands-on Salesforce administration experience, including custom object creation, permissions, and data management.
- Proficiency building flows in Salesforce using Flow Builder or similar tools, including complex workflows and automated processes.
- Strong analytical and problem-solving abilities, including translating complex business challenges into scalable Salesforce solutions.
- Excellent communication skills and ability to collaborate with technical and non-technical stakeholders at all levels.
- Ability to thrive in a dynamic environment, manage multiple projects, and adapt to changing priorities.
Nice To Haves
- Salesforce Experience Cloud Consultant certification.
- Comfort writing Apex.
- At least one year of experience with the EDA data model.
- Experience using Jira to manage workload.
- Experience with Gearset.
- Experience in higher education.
Responsibilities
- Identify business requirements and manage requirements, functional design, prototyping, process design, testing, training, and support procedures.
- Lead work streams and support Salesforce implementations for sales processes, opportunity management, quote-to-cash, and revenue management.
- Plan and implement technology projects involving Salesforce and related technologies, including AccountingSeed, Airtable, and Docusign.
- Architect and configure Salesforce solutions using Flow, Lightning Web Components, and Apex, and integrate Salesforce with other information management systems.
- Design security models and manage users, profiles, roles, permission sets, and security measures such as Salesforce Shield.
- Lead system maintenance, upgrades, documentation, measurements, and analysis to identify improvement opportunities.
- Drive user adoption and value realization, and provide support for Salesforce tools.
- Collaborate with Wharton Computing, Finance & Administration, and business stakeholders to align technology initiatives with organizational objectives.
- Lead special projects, including proofs of concept or value for tools and features, and manage vendor partnerships and system audits.
- Stay current with Salesforce features and functionality and recommend system and process improvements aligned with Wharton’s strategic goals.
- Perform additional strategic responsibilities as assigned.
Benefits
- Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
- Flexible spending accounts for eligible health care and dependent care expenses.
- Tuition assistance for employees, spouses, and dependent children at Penn, and for dependent children at other institutions.
- Basic, matching, and supplemental retirement plans, with pre-tax or Roth savings options and investment options through TIAA and Vanguard.
- Substantial time away from work.
- Long-term care insurance.
- Wellness and work-life programs and resources.
- Professional and personal development resources.
- Access to University resources, libraries, athletic facilities, cultural activities, and recreational activities.
- Discounts and special services, including arts, entertainment, transportation, and other goods and services.
- Flexible work options and flexible work hours.
- Forgivable homeownership loan for eligible employees buying a home or currently residing in West Philadelphia.
- Adoption assistance reimbursement for eligible expenses, for up to two adoptions in a household.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
