Senior Salesforce Developer

Guild Mortgage•,

3d•$83,000 - $125,000

About The Position

The Senior Salesforce Developer supports Guild Mortgage Company’s Retail Sales Division by providing system support, user administration, and configuration for sales systems. Under limited supervision, this role offers best-practices guidance and Salesforce CRM expertise, using platform capabilities such as Apex, Lightning Web Components (LWC), Aura Components, Flows, custom objects and fields, and formulas to deliver organizational value. The role designs, develops, tests, and releases Salesforce solutions; supports users and business processes; maintains Salesforce metadata and documentation; and investigates data issues and escalated support events. The position also contributes to development-team efficiency through automation and tooling, collaborates with analysts and stakeholders on requirements and solution design, and mentors less experienced developers. Work is performed independently under general direction, with decisions primarily affecting workflows, processes, and timeframes.

Requirements

Bachelor’s degree in computer science, business, or a related field, or equivalent experience.
At least five years of experience.
Salesforce Platform Developer I certification.
Salesforce Platform App Builder certification.
Nuanced understanding of Salesforce technology, data structures, and database design.
Strong background in usability and/or training on human-computer interaction and workflow best practices.
Demonstrated ability to translate user needs into working solutions.
Experience with software development and testing, including user stories, test cases, and bug reporting and validation.
Ability to work independently, take initiative, and learn and adapt to new technologies and techniques.
Customer-service orientation and ability to work effectively in a team, including with geographically dispersed teams.
Excellent interpersonal communication skills.
Strong organization and attention to detail, with ability to work in a fast-paced, metrics-driven environment.
Proficiency with Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications.
Commitment to the company’s values of customer service, integrity, respect, collaboration, learning, and excellence.

Nice To Haves

Prior experience in mortgage banking or a related field.

Responsibilities

Apply advanced Salesforce features to implement business needs in committed user stories, including Apex, Flows, LWC, Aura Components, Lightning Page Builder, SOQL, custom objects and fields, and Flow Builder.
Identify opportunities for system improvement and recommend enhancements to the Product Owner.
Serve as a subject matter expert in declarative and programmatic Salesforce functionality.
Improve team efficiency by building automation, tools, and frameworks for daily tasks, support tickets, and development activities, including developer tooling, tests, test-data seeding, and asynchronous Apex execution.
Collaborate with Business Analysts and stakeholders to define comprehensive user-story requirements and ensure reliable, efficient implementation.
Lead solution design for committed user stories with other developers, including junior developers, using agreed-upon best-practice patterns and emphasizing simplicity and scalability.
Collect Salesforce changes and maintain the version-control repository of Salesforce metadata to support independent and parallel development.
Conduct weekly Salesforce releases and review version-control changes for accuracy before release night.
Create and maintain knowledge articles and documentation for Salesforce support and business processes, including impacts from integrated Guild applications.
Investigate, prepare, and execute bulk Salesforce data corrections and additions, including correcting inaccurate data, cross-department transfers, and acquisition data migrations.
Monitor and resolve escalated incidents, change requests, and problems in accordance with established Service Level Objectives.
Keep current with Salesforce Trailhead developments and apply new knowledge for ongoing professional growth.
Mentor other developers by explaining feature behavior and debugging, encouraging challenging work, and helping refine their solutions.
Perform other duties as assigned.