Sr Salesforce Administrator Data Cloud Lead Maplewood, NJ, US

ESRhealthcare and EXEC STAFF RECRUITERS•Maplewood, NJ

6d•Onsite

About The Position

StationMD is a telehealth company serving individuals with intellectual and/or developmental disabilities (I/DD). Its clinicians provide urgent and non-urgent telemedicine care around the clock, as well as scheduled psychiatry visits. The Senior Salesforce Administrator & Data Cloud Lead manages day-to-day Salesforce administration, optimizes the Salesforce Data Cloud implementation, provides light development support, and contributes to platform architecture decisions. The role complements the Salesforce Developer & Automation Engineer, focusing on administration, data governance, Data Cloud management, and solution design while handling routine development tasks such as Flows and formula-based customizations. The position works with cross-functional teams to support data integrity, user enablement, scalable architecture, and effective use of Salesforce data capabilities.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
At least 3 years of hands-on Salesforce administration experience.
Salesforce Administrator certification required.
Demonstrated experience contributing to Salesforce architecture and data model design.
Proficiency with Salesforce Flow Builder and declarative automation tools.
Strong understanding of CRM architecture, data modeling, and best practices.
Experience with data management, ETL processes, and data quality tools.
Familiarity with SOQL and formula writing.
Proficiency in creating reports, dashboards, and data visualizations.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Detail-oriented approach focused on clean data, security protocols, and scalable system design.
Ability to manage multiple priorities simultaneously.

Nice To Haves

Additional Salesforce certifications, such as Advanced Administrator, Platform App Builder, or Data Cloud Consultant.
Data Architect or Application Architect certification.
Experience with Salesforce Data Cloud or CDP platforms.
Experience in healthcare technology or regulated industries.

Responsibilities

Manage Salesforce user administration, including permission sets, roles, profiles, security settings, provisioning, deactivation, and access management.
Configure and maintain Salesforce objects, fields, page layouts, record types, and validation rules.
Manage sandbox environments and coordinate deployment processes.
Track Salesforce releases, features, and best practices to improve system performance.
Provide technical support to end users, troubleshoot system issues, and train team members on Salesforce features and functionality.
Build and maintain Salesforce Flows for business process automation.
Create and manage formula fields, validation rules, and roll-up summaries; write basic SOQL queries for reporting and data extraction.
Develop simple Lightning page customizations and app configurations, and partner on more complex Apex or Lightning Web Components projects.
Contribute to Salesforce architecture decisions and design scalable, maintainable solutions, data models, object relationships, and schema structures.
Evaluate declarative and programmatic approaches and recommend solutions; document architectural standards, design patterns, and platform best practices.
Assess platform and governor limits when planning features or integrations; participate in technical design reviews and provide input on integration architecture.
Oversee Salesforce Data Cloud implementation and manage data streams, data model objects, identity resolution rules, and calculated insights.
Build and manage Data Cloud segments, activation targets, and data actions; monitor ingestion and troubleshoot data quality issues.
Develop and optimize source-system data mappings and design Data Cloud architecture for analytics and activation use cases.
Maintain data hygiene, scalability, and system reliability through monitoring and maintenance; implement and enforce data governance policies and standards.
Conduct data audits and cleansing activities, and support backup, restore, business continuity, and disaster recovery.
Monitor system performance metrics and recommend improvements to user experience and data accuracy.
Create and maintain Salesforce reports and dashboards for Growth, Operations, and Finance; support the Data and Analytics team with data extraction and preparation.
Maintain technical documentation for Salesforce configurations and Data Cloud setup.
Collaborate with non-technical stakeholders to understand business needs and deliver intuitive solutions.
Partner with the Salesforce Developer & Automation Engineer on projects requiring administration and development expertise.
Participate in strategic planning to identify technology solutions that support business growth objectives.