Equipment Finance Group Senior Sales Support Representative

First Commonwealth Bank•Easttown Township, PA

About The Position

The Equipment Group Financing (EFG) Senior Sales Support Representative is responsible for documenting, closing, and funding EFG transactions. The role interfaces with clients, relationship managers, portfolio managers, asset managers, and credit managers on due diligence, documentation, perfection, closing, and funding, coordinating multiple parties toward an excellent client experience. The representative ensures all required closing documents are in place, coordinates judgmental “clear to close” decisions and exceptions with their manager, and ensures company equipment liens and/or ownership are properly perfected in accordance with legal requirements and company policies and procedures. The role mentors Sales Support Representatives and helps train new hires. It manages the complete documentation and closing process for lease and loan transactions, including complex structures such as municipal transactions and transactions over $500,000. It also manages transaction queues and the closing calendar, addresses policy, compliance, and regulatory matters, and coordinates funding communications and follow-up items. The position may be eligible for telecommuting.

Requirements

Five years of experience with loan documentation, including demonstrated expertise in due diligence and perfection processes.
Strong attention to detail, problem-solving and analytical skills, and ability to handle and prioritize multiple tasks.
Proficiency in typing and Microsoft Office; reading, writing, grammar, analytical or mathematical, communication, and interpersonal skills.

Nice To Haves

Bachelor’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience.
Knowledge of loan structures and documentation requirements, collateral, lien perfection, evaluation/review/interpretation of UCC searches, and vehicle titling needs and processes.

Responsibilities

Mentor Sales Support Representatives and assist in training new hires.
Document and review complex lease/loan structures, including municipal transactions and transactions over $500,000.
Provide extraordinary client service by exercising the Perfect Client Experience (PCE).
Ensure Service Level Agreements are met for internal and external client service.
Manage the entire transaction documentation and closing process for lease/loan transactions.
Work with clients, sales representatives, and internal departments to address policy, compliance, and regulatory matters necessary for closing early in the process.
Manage and prioritize work queues for new lease/loan transactions.
Proactively manage work in progress within the closing calendar while balancing multiple internal and external stakeholders’ needs.
Ensure transactions are documented and closed according to instructions and conditions in credit and asset management approval memos.
Work with the manager to determine, obtain, and analyze due diligence items, including KYC, CDD/BO, OFAC checks, UCC searches, subordinations and releases, proof of insurance, corporate entity documents, assignment documents for purchased transactions, UCC-1/UCC-3 preparation, invoices or proof of payment, and MSOs/titles.
Confirm vendor or customer payment and wire instructions are correct and accurate.
Resolve deficiencies and escalate disputes to the appropriate level when unable to resolve them directly.
Prepare funding communications to ensure proper disbursement by wire, ACH, and check.
Take proactive steps to obtain follow-up items promptly and on time.
Participate in assigned projects.
Suggest departmental efficiency improvements.
Ensure equipment liens and/or ownership are properly perfected, including applicable motor vehicle title work.