Senior Sales Operations Analyst

Wolters Kluwer•Tampa, FL

2d•$78,400 - $136,950•Hybrid

About The Position

As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In this role, you'll take on more complex tasks and projects, using your growing expertise to support and optimize our sales processes. Your efforts will be instrumental in enhancing the overall performance of our sales operations and achieving our business objectives. The ideal candidate is someone who thrives in a fast-paced, data-driven environment and is passionate about improving business performance through clean data, scalable processes, and insightful analysis. This is a high-impact role with exposure to senior leadership and the opportunity to shape go-to-market strategy.

Requirements

Proven experience working with large datasets across multiple systems
3+ year's experience in sales processes, territory management, and go-to-market operations
Advanced proficiency in SQL for data extraction and transformation
Experience with data querying, ETL processes, and working across multiple databases
Expertise in Microsoft Excel (including advanced formulas, data manipulation, and modeling)
Experience with analytics and visualization tools such as: Tableau, Power BI / Power Query / Microsoft Fabric, and Salesforce Analytics / CRM reporting

Responsibilities

Support territory design, account assignments, and segmentation strategies to optimize sales coverage and performance
Partner cross-functionally with Sales, Marketing, and Finance to align territory structures, account ownership, and go-to-market execution
Maintain and enhance assignment logic and data structures within Salesforce and supporting systems
Partner with Marketing to support campaign targeting, segmentation, lead routing, and performance alignment to pipeline and revenue
Ensure data integrity, accuracy, and consistency across multiple systems, proactively identifying and resolving data quality issues
Develop and implement scalable processes to improve data hygiene and operational efficiency
Support sales compensation operations, including data validation, reporting, reconciliation, and performance tracking
Design and maintain dashboards and reporting frameworks across Salesforce, Tableau, Power BI, or similar platforms
Deliver actionable insights and clear business narratives on pipeline, revenue, and operational performance
Prepare executive-level reporting and readouts, summarizing key trends, risks, and opportunities aligned to strategic priorities