Senior Sales Operations Analyst

Ibotta•Denver, CO

3d•Hybrid

About The Position

Ibotta is seeking a Senior Sales Operations Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. We are looking for a Senior Sales Operations Analyst to join our Sales Operations team. In this role, you will be the analytical backbone of our sales organization - owning commission calculations, building quota models, and delivering the pipeline visibility our GTM leadership needs to make confident decisions. You will work cross-functionally with Sales, Finance, and Sales Operations to design and scale the processes that drive predictable, efficient growth. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.

Requirements

5+ years of experience in Sales Operations, Revenue Operations, or a closely related analytical role
Proven track record administering sales commissions and handling sensitive compensation data with discretion
Strong quota modeling experience, including territory planning and attainment analysis
Advanced proficiency in Excel / Google Sheets (complex formulas, pivot tables, scenario modeling)
Hands-on experience with Salesforce CRM; ability to write and interpret SFDC reports and dashboards
Experience with at least one BI or visualization tool (Tableau, Looker, Power BI, or similar)
Excellent communication skills — able to distill complex analyses into clear business narratives
High attention to detail and comfort managing multiple deadlines simultaneously
Experience administering an incentive compensation management (ICM) platform such as CaptivateIQ, Everstage, or Spiff
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Familiarity with SQL for ad hoc data extraction and manipulation is preferred
Experience with statistical or predictive forecasting models is preferred
Exposure to CPQ tools or sales methodology frameworks (MEDDIC, SPICED, etc.) is preferred

Responsibilities

Calculate and administer monthly and quarterly sales commission payouts accurately and on schedule
Build and maintain commission models in Excel and administer a dedicated incentive compensation platform (e.g., Captivate IQ, Xactly, Spiff)
Partner with Finance to ensure commissions are accrued correctly and align with compensation plan terms
Investigate and resolve commission disputes; serve as the primary point of contact for rep questions
Lead quota-setting processes, factoring in market potential, historical performance, and hiring plans
Own weekly pipeline and forecast reporting for all sales segments; deliver insights to VP-level stakeholders
Build and maintain dashboards in Salesforce, Looker
Identify pipeline health trends - coverage ratios, stage conversion rates, velocity, and deal slippage - and surface actionable insights
Partner with sales managers on call prep and forecast hygiene, drive CRM data quality initiatives
Develop and refine statistical forecasting models to increase accuracy and reduce cycle time
Analyze rep and segment productivity metrics (ramp time, activity benchmarks, win rates) and recommend operational improvements
Support territory design and account segmentation projects
Translate complex data findings into clear, executive-ready presentations and narratives
Model the impact of headcount changes, territory realignments, and plan design variations on overall attainment
Support annual and mid-year planning cycles by providing scenario analyses for sales leadership and Finance
Track quota vs. attainment throughout the year and flag early risks or opportunities
Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere