Senior Analyst Sales Operations

Staples Inc.•Framingham, MA

About The Position

The Senior Analyst, Sales Operations designs, builds, and maintains analytical tools, dashboards, scorecards, and reporting solutions that support data-driven decision-making across the sales organization. Working closely with Sales, Finance, Operations, Marketing, and IT, this role helps define performance metrics, uncover business insights, and identify opportunities to improve efficiency, profitability, and execution. The position combines technical capability and business acumen to turn data into impactful recommendations.

Requirements

Bachelor’s degree in Finance, Economics, Mathematics, Engineering, Business Analytics, a related analytical discipline, or equivalent work experience.
At least 2 years of experience in analytics, business intelligence, sales operations, or a related field.
Advanced SQL skills for data extraction, analysis, and reporting.
Experience developing dashboards and reporting solutions with Power BI, Tableau, MicroStrategy, or similar platforms.
Strong Microsoft Excel skills, including pivot tables, advanced formulas, and data modeling.
Experience defining business metrics and translating business requirements into analytical solutions.
Ability to build and maintain scalable reporting processes and frameworks.
Strong written and verbal communication skills.
Strong analytical, critical-thinking, and problem-solving skills.
Excellent communication and presentation skills, including the ability to simplify complex information.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Exceptional attention to detail and commitment to data accuracy.
Collaborative, relationship-focused approach with strong cross-functional partnership skills.
Intellectual curiosity and interest in using data, technology, and automation to solve business challenges.
Ability to translate data into actionable insights that drive measurable business impact.

Nice To Haves

Experience with Alteryx or similar workflow automation and data preparation tools.
Familiarity with Snowflake, Salesforce, enterprise data warehouses, or comparable technologies.
Understanding of sales performance measurement, forecasting, territory planning, and pipeline analytics.
Experience supporting data governance initiatives or self-service analytics programs.
Exposure to project management or continuous improvement methodologies such as Lean, Six Sigma, or Agile.
Experience working cross-functionally in support of sales and business operations teams.

Responsibilities

Develop, automate, and maintain dashboards, scorecards, and reports covering sales performance, pipeline health, revenue trends, and operational effectiveness.
Build and optimize data models and SQL queries for accurate, scalable, and efficient reporting.
Create visualizations using Power BI, Tableau, MicroStrategy, or similar business intelligence tools.
Partner with business leaders to define KPIs and measurement frameworks for strategic initiatives.
Conduct in-depth analyses to identify trends, root causes, risks, and opportunities for improvement.
Use automation and data preparation tools such as Alteryx to streamline reporting and analytics workflows.
Drive continuous improvement in reporting standardization, process optimization, and self-service analytics.
Collaborate with IT and data governance teams to ensure data quality, integrity, compliance, and security.
Present insights and recommendations to stakeholders and leadership teams to support business decisions.
Stay current with emerging analytics technologies and recommend solutions that improve business outcomes.