Senior Sales Operations Analyst

Labcorp•Durham, NC

1d•Hybrid

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Senior Sales Operations Analyst to join our team at Durham, NC, with the flexibility of a hybrid work schedule! Labcorp’s National Sales Enablement team is in search of a Sales Operations Senior Analyst to conduct commercial administration and analytics for our Diagnostics sales teams. This individual will be part of a team that provides insights and tools to help sales teams optimize sales processes and accelerate revenue-driving activities.

Requirements

Bachelor’s degree in business administration, economics, statistics, mathematics, or a related field
5 or more years of demonstrable experience in data analytics with ability to analyze large datasets efficiently and effectively
Self starter attitude with problem-solving capabilities and proven ability to achieve results
Strong business acumen - ability to independently work to explore and understand business context
Working knowledge of performing sales commission calculations and creating sales analytics reports
Ability to communicate effectively and work well with various functional departments and levels of leadership
Outstanding detail-oriented analytical and organizational skills
Ability to manage multiple projects simultaneously while adhering to strict deadlines
Comfort with and confidence in working in a fast-paced sales environment

Nice To Haves

1 or more years experience supporting senior sales leadership or enterprise sales organizations.
1 or more years' experience Microsoft Excel and data visualization tools (e.g., Power BI, Tableau, Alteryx, SQL, Alteryx, Sales Analytics etc.
1 or more years' experience with Salesforce CRM and sales performance management software such as SAP Success Factors or similar
1 or more years' experience in the laboratory industry, healthcare, hospitals and managed care

Responsibilities

Work with sales leadership to develop metrics, dashboards, and reports that accelerate strategies for revenue growth, e.g., pipeline health, opportunity identification
Collect, organize, cleanse, validate, and analyze sales data to create, calculate, and deliver reports on sales performance and sales commissions
Assist with administration of sales compensation plans
Research commission payment or sales discrepancies and exception requests and resolve them timely and accurately
Administer, monitor, and analyze performance on sales campaigns and sales contests
Create and maintain dashboards and reports that summarize sales performance for sales management and representatives
Communicate with and answer sales analytics and commission questions from sales leadership and representatives
Prepare and communicate ad-hoc sales analytics reports
Develop best practices, tools, reporting, and standard operating procedures to drive efficiencies and identify areas for process improvement