Senior Analyst, Sales Operations

Delta Galil Industries • New York, NY

5d • Hybrid

About The Position

The Senior Analyst, Sales Operations plays a critical role in driving operational excellence through data-driven insights, sales planning, forecasting, and business analytics. This position partners closely with Sales, Demand Planning, Supply Chain, Logistics, Finance, Customer Service, and Executive Leadership to support strategic decision-making, optimize sales performance, improve forecast accuracy, and enhance overall business operations. This role is highly cross-functional and serves as a key liaison between internal teams and customer-facing partners. The Senior Analyst will own forecasting, reporting, open order management, and operational reporting while ensuring accurate communication around purchase orders, shipments, invoicing, and inventory movement. The ideal candidate thrives in a fast-paced, entrepreneurial environment, enjoys wearing multiple hats, and is comfortable navigating evolving processes while driving continuous improvement.

Requirements

• Bachelor's degree in Business, Finance, Economics, Supply Chain, Analytics, Mathematics, or a related field.
• Minimum 3 years of experience in Sales Operations, Sales Planning, Business Analytics, Demand Planning, Revenue Operations, Supply Chain, or a related analytical role.
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, Power Query, and complex formulas.
• Strong analytical, quantitative, and problem-solving skills with exceptional attention to detail.
• Experience supporting forecasting, open order management, inventory reporting, logistics coordination, and financial reporting.
• Comfortable working in a dynamic, entrepreneurial, or high-growth environment where priorities evolve and processes continue to mature.
• Proven ability to wear multiple hats, adapt quickly to change, and take ownership across a variety of business functions.
• Positive, solutions-oriented mindset with the flexibility to navigate ambiguity and continuously improve processes.
• Strong interest in leveraging AI and emerging technologies to automate reporting, simplify workflows, and improve operational efficiency.
• Excellent communication and relationship-building skills with the ability to collaborate effectively across Sales, Finance, Logistics, Customer Service, Supply Chain, and Executive Leadership.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

Responsibilities

• Own monthly forecasting activities, with a strong focus on beginning-of-month forecasting and reporting for the Business Unit.
• Prepare and communicate current month forecasts, revenue projections, and business performance updates to leadership.
• Analyze historical sales, customer demand, market trends, and inventory to support monthly, quarterly, and annual sales planning.
• Partner with Sales, Demand Planning, Supply Chain, Finance, and Customer Service to maintain accurate forecasts and recommend adjustments based on business performance.
• Develop, automate, and maintain dashboards, KPIs, and recurring reports using Excel, CRM platforms, and business intelligence tools.
• Support the Annual Operating Plan (AOP), budgeting, and long-range planning initiatives.
• Review and monitor open order reports on a daily basis to ensure accurate order visibility and timely execution.
• Partner closely with Logistics to monitor inbound and outbound shipments, delivery timelines, and transportation updates.
• Maintain ongoing communication with Customer Service regarding order status, invoicing, shipment activity, and customer inquiries.
• Review in-transit inventory and shipment reports to ensure products have been delivered and invoiced accurately.
• Partner with Finance to validate invoicing status, reconcile reporting, and improve financial visibility across the business.
• Ensure product costs, shipment information, and reporting are accurate and aligned across internal systems.
• Identify reporting discrepancies and proactively resolve data issues to improve business accuracy.
• Streamline reporting processes through automation and continuous process improvements.
• Leverage AI tools and emerging technologies to simplify reporting, improve efficiencies, and enhance business processes.
• Conduct ad hoc analyses and present actionable recommendations to leadership and cross-functional teams.
• Support sales incentive reporting, performance tracking, and other strategic business initiatives.

Benefits

• Multi-brand merchandise discount, including Splendid, 7 For All Mankind, and PJ Salvage
• Comprehensive Health Coverage: Medical, Dental, and Vision Insurance, as well as Basic Life/Voluntary Life/Disability/Critical Illness
• Financial Wellness: 401(k) Retirement Program with Company match and 529 College Savings Plan, as well as Tax-Advantage Health & Transit Accounts
• Personal and sick time off, vacation time, floating days, and company-observed holidays
• Paid Volunteer Time Off to dedicate your skills and time towards charitable activities
• Weekly breakfasts and monthly milestone celebrations
• Leadership-led panels
• Team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior