Senior Sales Manager

AccorHotel•Dallas, TX

1d•Onsite

About The Position

Creating memorable experiences, authentic salesmanship and prime location is the essence of what the iconic Fairmont Dallas stands for. Your professionalism and knowledge of the Hospitality industry will reflect positively in how you represent Fairmont Dallas. Cultivating lasting relationships, creating strong bonds and ensuring our clients will always stay with Fairmont Hotels & Resorts is our primary focus.

Requirements

Bachelor’s degree and/or Hotel Management degree or diploma
Minimum of six years of hotel sales experience, having worked various markets
Leadership and administrative ability
Has established relationships with key industry contacts in the Group market segments
Professional sales and presentation skills
Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
Self-motivated and creative
Technical proficiency in Microsoft Office applications

Nice To Haves

Preferable experience in selling or having previously networked in the Midwest market
Opera CRM Sales & Catering knowledge an asset

Responsibilities

Must be strategic in generating revenue, setting goal strategies, and execution of all activities related to building and maintaining an active lead funnel including achieving weekly prospecting goals
Exceeds personal sales goals as well as segment goals on a monthly, quarterly and annual basis
Responsible for meeting and exceeding room revenue and group room night goals as determined by Director of Sales and Marketing
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need
Submit weekly sales highlights, industry intelligence and account production to Director of Group Sales and Director of Sales and Marketing
Must understand selling strategies of all distribution channels
Actively participates in business review process with all accounts on a daily and ongoing basis
Jointly responsible with Sales team in increasing RevPAR market share
Conduct sales calls, participate in trade shows and entertain clients onsite and offsite
Collaborate with Operational departments to ensure that new programs, services, amenities targeted to business are effective and assist in the further growth of the business
Must be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Consistently offers professional, engaging and friendly service internally and externally
Responsible for direct report’s development and achievement of their assigned goals
Approach all encounters with guests and employees in a friendly, service oriented manner.
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing name tag while working.
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Initiate and follow up on leads
Maintain and participate in an active sales solicitation program