Hotel Dual Senior Sales Manager - OEM

McKibbon HospitalityClearwater, FL
Onsite

About The Position

As a key member of the sales team, the Senior Sales Manager in a cluster or dual hotel market has influence and accountability for the revenue generation of more than one property. Reporting to the Market Director of Sales, the Dual Sales Manager will be responsible for maintaining the highest level of competencies to help the properties to achieve their business goals. This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Requirements

  • Associates/Bachelor’s degree preferred
  • 3 years’ minimum experience in hotel sales preferred
  • Previous hotel management experience within other disciplines (highly desired)
  • Preferred experience with major brands such as Marriott, Hilton or Starwood
  • A proven track record of meeting sales goals
  • The ability to actively support operational teams
  • The ability to implement and maintain all sales documentation
  • The ability to make revenue management decisions to effectively grow market share
  • The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits
  • Some travel may be required
  • Computer Skills: Word, Excel, PowerPoint
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
  • Excellent communication and problem-solving skills
  • The ability to ensure that hotel policies and brand standards are followed
  • Strong computer acumen
  • Experience with Delphi Standard and Essentials or Delphi FDC

Responsibilities

  • Responsible for sales and revenue generation for segments assigned by Director of Sales.
  • Maintaining compliance and remaining up to date on new sales initiatives for the brands and company.
  • Actively involved in critiquing the STR reports.
  • Maintain positive relationships with McKibbon, property owners, and clients.
  • Support guest experience and satisfaction in all operations.
  • Act as the face of the properties by being actively involved in the local community.
  • Check emails and voicemails daily.
  • Review McKibbon Hospitality’s daily reports.
  • Participate in Daily Sales Stand-Up or as directed by the Market Director of Sales.
  • Review daily Delphi calendar (account, group, and function traces).
  • Review Delphi task manager for past-due traces.
  • Enter all sales activities into Delphi (traces, QIC, lost business).
  • Review assigned hotel(s) in-house guest ledger/arrival list.
  • Research and prospect leads assigned.
  • Prospect to set appointments/joint appointments/tours.
  • Proactive sales efforts on new and existing accounts as assigned by the DOS.
  • Greet all assigned in-house meetings at the hotel you are based in.
  • Set-up/maintain group block on group/function schedules.
  • Review budget and P/L with General Managers/Market Director of Sales.
  • Provide knowledgeable input to operations team to assist in the creation of the Budget Workbooks.
  • Attend sales training as recommended by your GMs, Market Director of Sales.
  • Assist in hiring and training of sales managers and sales and service coordinators.
  • Assist with reporting as needed for owner meetings, regional team market visits.

Benefits

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan, 50% matching up to 10% of compensation
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts
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