Dual Hotel Housekeeper

McKibbon HospitalityCharlotte, NC
Onsite

About The Position

At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added incentives based on performance and a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us.

Requirements

  • Identification verifying you are at least 18 years of age.
  • US Citizenship verification is required.
  • Ability and flexibility to work weekends and holidays.
  • Ability to lift, pull, and push moderate weight (minimum of 35 lbs.)
  • Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas.
  • Desire to satisfy the needs of others in a fast-paced environment.
  • Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment.

Responsibilities

  • Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes.
  • Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms.
  • Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands.
  • Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service.
  • Using professional cleaning equipment and chemicals safely and effectively.
  • Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways.
  • Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home.
  • Ability to work independently with little supervision.
  • Strong multi-tasking and time-management skills.
  • Quick learner with the ability to adapt in a guest-focused environment.
  • Restocking guest room supplies (toiletries, coffee/tea, towels, etc.).
  • Reporting maintenance issues or safety concerns to the appropriate department.
  • Assisting with laundry duties such as collecting, sorting, and transporting linens.
  • Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner.
  • Following all safety and sanitation guidelines.
  • Providing friendly, professional interactions with guests when approached as well as team members.
  • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Benefits

  • Monthly bus or rail passes at a reduced rate.
  • Discounted parking rate.
  • Hourly Incentive Plan based on guest satisfaction.
  • Comprehensive benefits package including medical, dental, and vision (Full Time Associates).
  • Life insurance (Full Time Associates).
  • Pet Insurance (Full Time Associates).
  • Short and long-term disability (Full Time Associates).
  • Paid time off and holidays (Full Time Associates).
  • Tuition assistance (Full Time Associates).
  • Competitive Compensation with incentives (All Associates).
  • 401K Savings Plan, 50% matching up to 10% of compensation (All Associates).
  • Associate referral program (All Associates).
  • Brand and company training classes, workshops and conferences for career growth and development (All Associates).
  • Fundraising matching funds program (All Associates).
  • Team volunteer opportunities (All Associates).
  • 24/7 chaplain services (All Associates).
  • Exclusive hotel rate discounts (All Associates).
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