Senior Sales Engineer

Fastly•Baltimore, MD

9h•Hybrid

About The Position

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. As a Senior Sales Engineer, you will play a key role in identifying customer pain points, developing solutions, presenting the Fastly value benefits, and addressing any technical objections. To realize this, the Sales Engineer should have a strong desire to utilize their technical and sales skills to understand the customer’s needs and requirements. The Senior Sales Engineer should be highly competent in assisting to develop a technical sales strategy and have the ability to work cross-functionally with Sales, Product Management, Product Marketing, and Engineering. Experience in delivering compelling demonstrations of cloud solutions and products is essential.

Requirements

3+ years of experience in a similar role
Knowledge in cloud and web-related technologies is required (CDNs preferred)
Knowledge of Application or API Security (WAF / WAAP)
Customer-facing experience is essential
Experience performing demos in front of both technical and business-focused prospects
Comfort with networking/security systems/protocols and Linux systems is essential
Working familiarity with a scripting language (python, ruby, perl, PHP or VCL)
Impeccable written communication skills are important
Comfortable keeping up with technology trends in cloud services
Open, curious, and receptive to new ideas and ways of doing things

Responsibilities

Collaborate with Account Executives to develop and execute a winning sales strategy for an opportunity
Uncover customer needs and propose relevant Fastly solutions
Perform product demonstrations live in the field or via video conference
Implement and successfully drive Proof-of-Concepts
Provide pre-sales support to customers in implementing configurations and services
Execute a smooth hand-off of a customer to the post-sales team
Participate in product, sales, and role-specific trainings to build skills and knowledge in your role
Be able to contribute content for general customer education
Assist in responding effectively to RFPs