Senior Sales Engineer

Parallels Inc•Austin, TX

1d•$150,000 - $175,000•Remote

About The Position

Parallels is looking for a Senior Sales Engineer to serve as a key technical expert and contributor throughout the pre-sales process. In this role, you will work with our industry-leading solutions, including Parallels Remote Application Server (RAS), Parallels Secure Workspace, Parallels DaaS, and Parallels Browser Isolation, playing a critical part in acquiring new customers and partners. The top creative and technical minds could work anywhere. So why are so many of them choosing Parallels? Here are three reasons: 1. This is the moment. It’s an exciting time at Parallels, with strong leadership, a refreshed brand, and a whole new approach to changing the way the world works. We’re at the forefront of a movement, and we want you to ride this wave with us. 2. We want you to be you. Too often, companies tell you about their culture and then expect you to fit it. Our culture is built from the people who work here. We want you to feel safe to be who you are, take risks, and show us what you’ve got. 3. It’s your world. We know you have a life. We want to be part of it, but not all of it. At Parallels, we’re serious about empowering people to work when, how, and where they want. Couch? Sweatpants? Cool with us. We believe that happy employees mean happy customers. That’s why we hire amazing people and get out of their way. Sound good so far? Awesome. Let’s talk more about the Senior Sales Engineer role and see if we’re destined to be together.

Requirements

Strong background in IT infrastructure, security, virtualization, and cloud technologies (Azure/AWS), partnering closely with the sales team.
Experience in a similar role supporting competing technologies such as Citrix or Omnissa is highly valued.
Ability to quickly learn and apply new technologies is essential.
Beyond technical expertise, you excel at communication, relationship-building, and problem-solving, ensuring customer success at every stage.
You are also comfortable delivering occasional classroom-style training sessions and supporting sales and marketing initiatives at industry events.
Willingness to travel periodically, including visiting customers and partners onsite together with the sales team.
5+ years of relevant experience in Sales Engineering, Technical Consulting, or a similar role focused on application/desktop virtualization, security, or IT infrastructure.
Hands-on experience with one or more major platforms: Parallels RAS, Citrix Virtual Apps and Desktops, Omnissa Horizon, Microsoft RDS, or Azure Virtual Desktop.
Deep knowledge of Microsoft Remote Desktop Services is essential.
Proven experience with cloud platforms, primarily Microsoft Azure and/or Amazon AWS.
Solid understanding of core IT concepts related to systems, networking, and security.
Exceptional presentation, communication (written and verbal), and training skills.
Ability to create clear technical documentation.
Demonstrated ability to understand customer needs, build trust, and act with ownership.
Eagerness to learn new technologies quickly.
Willingness and ability to travel up to 20% annually for events, training, or customer meetings.

Nice To Haves

Fluency in languages beyond English is a plus.

Responsibilities

Identify customer requirements and design tailored solutions.
Deliver engaging product demonstrations.
Lead and manage Proof of Concepts (PoCs) from design through successful completion, validating customer requirements and success criteria.
Clearly communicate the business and technical value of Parallels solutions.
Deliver compelling product demonstrations of Parallels solutions to audiences ranging from technical teams to executive stakeholders.
Provide expert pre-sales technical guidance to prospective customers and partners, ensuring alignment with business objectives.
Shape technical solution designs and implementation strategies, leveraging best practices and customer insights.
Maintain deep expertise in Parallels products and competitive technologies (e.g., Citrix, VMware, Omnissa) to position solutions effectively.
Create tailored technical proposals and solution architectures that address customer challenges and deliver measurable value.
Document and hand over customer environments to support teams, ensuring smooth transition and continuity of service.
Collaborate closely with Account Managers and Partners to plan and allocate technical resources strategically.
Conduct technical training sessions and webinars for partners and customers, both virtually and onsite.
Mentor and coach junior Sales Engineers, fostering team growth and technical excellence.