FT GC Retail Sr. Sales Associate Store 766

Guitar Center•Alpharetta, GA

About The Position

Guitar Center is seeking a Senior Sales Associate to create welcoming customer experiences, help customers find instruments and equipment, and support the store’s sales and operations. The role combines customer service, sales, product expertise, relationship building, merchandising, and peer leadership in a music-focused retail environment. As a keyholding team member, the associate may open and close the store as needed. The position requires flexibility to work additional hours, nights, and weekends as needed.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • Proven sales track record and ability to exceed sales targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others toward shared goals.
  • Flexibility to work additional hours, nights, and weekends as needed.

Responsibilities

  • Create a welcoming environment and help customers explore their musical interests and select suitable gear.
  • Achieve and exceed sales targets, including through appropriate upselling and cross-selling of instruments and accessories.
  • Maintain strong knowledge of products, including guitars and recording equipment, and help improve other associates’ product knowledge.
  • Build customer relationships and help fellow associates foster relationships with customers and the local music community.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor team members, supporting them during customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for musician employees to take time off to perform or tour and return to their job.
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