Senior Sales Associate-Homes.com, Inside Sales

CoStar•Richmond, VA
•$60,000 - $65,000

About The Position

Homes.com, backed by CoStar Group, is expanding its Inside Sales organization to support the continued growth of its real estate marketing platform. The Senior Sales Associate serves as a strategic digital marketing partner to residential real estate professionals, helping agents and brokers improve their online presence, generate leads, and achieve business goals using Homes.com marketing solutions. The role combines consultative virtual sales presentations, proactive business development, and relationship management to grow revenue and support customer success. New Senior Sales Associates complete six weeks of classroom training at the recently expanded Richmond, Virginia campus, building product expertise, industry knowledge, market credibility, and proficiency in the company's sales process. The role offers a choice of shifts: 8:30 a.m.–5:30 p.m. or 10:30 a.m.–7:30 p.m.

Requirements

  • At least two years of customer-facing, sales-related experience; B2B experience is preferred. Must demonstrate prospecting, quota ownership, new-business development, and closing sales.
  • Ability to grow revenue from an existing customer base, retain customers and revenue, prevent cancellations, drive renewals and rebills, and upsell and cross-sell products and services.
  • Bachelor’s degree from an accredited, not-for-profit, in-person college or university.
  • Verifiable record of meeting or exceeding sales quotas and consistently delivering against established KPIs.
  • Track record of commitment to prior employers.
  • Excellent written and verbal communication skills.
  • Energetic team contributor with a positive attitude and competitive spirit.
  • Results-oriented, driven, and comfortable working in a team environment.
  • Ability to work independently and collaboratively, with strong organization and attention to detail.
  • Flexibility and adaptability in a high-growth company.

Nice To Haves

  • Experience selling digital marketing and advertising to the residential real estate industry, or hands-on real estate/property-adjacent experience such as leasing, mortgage, property management, home services, or a brokerage internship.
  • Bachelor’s degree in Business, Sales, Marketing, Finance, or Communications, including a relevant business or marketing/finance concentration.
  • Documented success managing and growing customer relationships throughout the customer life cycle, including contact and pipeline management.
  • Ability to analyze data and provide strategic insights to customers.
  • Bilingual proficiency in English and at least one additional language, with strong written and verbal communication skills.

Responsibilities

  • Develop strategic customer relationships and drive advertising revenue through a subscription model, making Homes.com an important part of customers’ marketing plans.
  • Make outbound calls, cold-call, and use other proactive outreach methods to identify prospects, build a sales pipeline, and close new business.
  • Educate prospective and existing customers about Homes.com through virtual demonstrations.
  • Meet and exceed monthly sales goals and performance metrics.
  • Partner with colleagues to drive Homes.com revenue.
  • Provide outstanding customer support through regular communication, sharing insights, and offering appropriate solutions.
  • Represent and uphold CoStar Core Values.

Benefits

  • Medical, vision, dental, and prescription drug coverage
  • Life, legal, and supplementary insurance
  • Virtual and in-person mental health counseling for individuals and families
  • Commuter and parking benefits
  • 401(k) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs, depending on location
  • Yoga studio, Pelotons, personal training, and group exercise classes
  • Access to Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
  • Internal training and professional and academic growth opportunities
  • Performance-based incentives
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