Senior Risk Prevention Analyst - Premier

Velera•Florida - Remote, FL

13d•$67,700 - $104,900•Remote

About The Position

The Senior Risk Prevention Analyst - Premier provides operational and technical risk assessments using fraud mitigation tools, quantitative analysis, and AI technology. The role focuses on designing, implementing, monitoring, and managing fraud mitigation strategies, including call queue creation and custom client solutions. The analyst supports external clients and internal staff with fraud detection and prevention matters, resolves complex service issues and escalations, and oversees workflow to meet quality standards and time-sensitive service levels. The position analyzes fraud situations affecting financial institutions to minimize losses while balancing customer experience. Responsibilities include writing rules, monitoring client portfolios, identifying risk exposure from fraud trends and data, determining appropriate mitigation measures, and communicating with senior-level management at financial institutions and Velera. The role coordinates regularly with the Fraud Detection Work Center, Velera Service Centers, internal departments, and third-party vendors. The analyst develops and optimizes fraud strategies using transaction data, machine learning models, advanced analytics, and business intelligence reporting. They apply advanced analytical techniques, conduct exploratory analysis and root-cause investigations, manage projects and team tasks, and translate recommendations into clear communication and visual materials for technical and nontechnical audiences. The role also manages process documentation, advises on sensitive issues and procedures, reports risks within the work area's scope, and maintains current knowledge of industry and client fraud trends. Regular and reliable attendance is required; some on-call work and early or late hours, including weekend availability, may be required for client support.

Requirements

Bachelor’s degree in Business, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related field, or an equivalent combination of education and experience.
Seven years of experience within the financial services industry.
Seven years of professional experience in risk analytics, risk mitigation, and/or fraud services.
Experience with the Fraud Detection Work Center and/or FDR system.
Strong analytical and problem-solving skills.
Deep experience with fraud detection strategies, rules tuning, and fraud modeling.
Strong proficiency with SQL and the ability to analyze large, complex datasets and derive actionable insights.
Strong understanding of fraud metrics, forecasting methods, and false-positive/true-fraud trade-offs.
Ability to synthesize complex data into actionable insights.
Strong communication skills and the ability to explain technical subject matter clearly and succinctly to team members and financial institutions.
Functional knowledge of common fraud patterns and curiosity to investigate anomalies.
Ability to prioritize and make quick decisions under tight deadlines.
Regular and reliable attendance.
Availability for some on-call work and potentially early or late hours and weekends to support client fraud monitoring or mitigation.

Nice To Haves

Payments processing system knowledge.
Experience with fraud orchestration and decisioning tools such as DefenseEdge, Falcon, Advance Defense, or Fraud Navigator.
Project management experience.

Responsibilities

Develop and implement fraud strategies using credit and debit transaction data, machine learning models, and advanced analytics tools.
Manage and optimize fraud strategies to control first-party and third-party risks while evaluating risk and customer-experience trade-offs.
Coordinate Risk Analytics team tasks, ensure turnaround times and SLAs are met, manage assigned projects, and ensure the quality of team outputs.
Resolve complex service issues by responding to escalation calls and inquiries from other department personnel.
Monitor client fraud trends and recommend internal procedure changes to the Risk Analytics Manager.
Act as a subject matter expert during fraud incidents, investigations, and client presentations.
Apply advanced analytical techniques to medium- and large-scale business problems affecting current or future business strategy.
Maintain productive relationships with internal stakeholders and external vendors.
Create and deliver business intelligence reporting for senior leadership, boards, and examiners.
Work with a designated client list to support fraud mitigation through calls, emails, and other communication channels.
Collaborate with cross-functional teams to understand business objectives and influence solution strategies.
Translate analytical recommendations into communication materials for peer review and mid-to-upper-level management, using visualizations to clarify findings.
Supervise department workflow to ensure time-sensitive functions meet department standards.
Advise internal contacts on sensitive issues and recommend client procedures and new product developments.
Manage process documentation and communications within the team and with appropriate external parties.
Identify and gather relevant, reliable data sources; conduct testing or exploratory data analysis; integrate disparate sources and apply appropriate data hygiene techniques.
Consult external clients and internal staff on fraud detection and prevention matters, inquiries, and solutions.
Write rules, build custom client solutions, and monitor fraud for assigned client groups.
Identify portfolio risk exposure associated with fraud trends and determine whether mitigation measures are necessary.
Monitor and analyze portfolio performance at a granular segment level.
Identify trends, conduct root-cause analysis, and develop data-driven fraud defenses.
Collaborate with internal teams as a client advocate on fraud and risk matters, special projects, and mitigations.
Report identified risks to the appropriate team or management and manage, monitor, and report risks within the work area's scope, including information security risks.
Remain current with industry and client fraud trends, prioritize and make timely decisions, and bring innovative approaches to problem-solving.
Perform other duties as assigned.