Senior Risk Manager (26-132)

Kent County CMH Authority • Grand Rapids, MI

42d • $75,533 - $105,747 • Hybrid

About The Position

Network180 is seeking a Senior Risk Manager to operate and advance its organizational risk management program in collaboration with the Director of Quality, Compliance, and Risk Management. The Senior Risk Manager will serve as the organization's operational lead for risk management in a behavioral health environment, implementing and operating the enterprise risk management framework and collaborating with organizational leaders to identify, assess, monitor, and analyze risk across clinical/consumer safety, operational, financial, legal and regulatory, technology, human capital, strategic, and environmental domains.

Requirements

• Bachelor's degree in Healthcare Administration, Public Administration, Law, Business Administration, Human Services, Nursing, or a related field.
• At least six years of progressively more responsible experience in healthcare risk management, compliance, quality, or patient safety within a behavioral health, healthcare, or public health setting, including experience leading risk management activities.
• Demonstrated knowledge of risk management principles and practices, including enterprise risk management, risk assessment, incident reporting, root cause analysis, and corrective action planning.
• Strong knowledge of state and federal regulations governing behavioral health services, including Medicaid, HIPAA/HITECH, 42 CFR Part 2, the Michigan Mental Health Code, and Joint Commission or CARF accreditation standards.
• Proficiency in Microsoft software, including Excel, Word, Outlook, SharePoint, and other relevant applications.

Nice To Haves

• Direct experience working in healthcare risk
• Experience with building a risk management framework
• Experience regularly collaborating with executive leadership and/or upper management
• Managed care experience
• Project management experience
• Leadership skills
• Supervision experience
• Collaborative and approachable
• Enjoys educating/empowering others to learn new skills
• Master's degree in Healthcare Administration, Public Administration, Law, Business Administration, Nursing, Human Services, or a related field.
• Knowledge of the Michigan Community Mental Health system and PIHP structure.
• Experience with enterprise risk management frameworks and risk analytics tools.
• Supervisory experience.
• Lived experiences with mental illness, developmental disabilities, and/or substance use disorders valued.

Responsibilities

• Operate and advance Network180's organizational risk management program.
• Serve as the organization's operational lead for risk management in a behavioral health environment.
• Implement and operate the enterprise risk management framework.
• Collaborate with organizational leaders to identify, assess, monitor, and analyze risk across clinical/consumer safety, operational, financial, legal and regulatory, technology, human capital, strategic, and environmental domains.
• Investigate and analyze incidents, adverse events, and claims, and translating findings into actionable improvements.
• Analyze data and apply evidence-based practices to improve safety, service quality, and outcomes.
• Lead cross-functional initiatives and influence others without direct authority.
• Engage and train diverse stakeholders, including executives, clinical staff, and external regulatory agencies.
• Accurately interpret and analyze regulations, contracts, policies, and technical procedures.
• Manage multiple projects simultaneously, prioritize tasks, and manage time in an effective and efficient manner.
• Work independently and efficiently in a remote work environment and use sound judgment to make decisions.
• Work effectively in an uncertain and rapidly changing regulatory and operational environment.
• Work effectively in a multicultural environment and bridge language and cultural barriers to Network180 services within diverse communities.

Benefits

• Four health insurance plans
• 100% employer paid dental and vision insurance plans
• 13 paid holidays
• Generous PTO
• Professional development
• Tuition reimbursement
• Professional License reimbursement
• Defined contribution retirement plan
• Employee Assistance program
• Life and voluntary life insurance options
• Short and Long term disability
• Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior