Senior Risk & Fraud Lead (LatAm)

Docplanner

2d•Remote

About The Position

Docplanner Group is seeking a Senior Risk & Fraud Lead for Latin America to establish and manage the company's risk management, fraud prevention, AML/KYC, and payment controls frameworks across the region. This is a senior individual contributor role with high autonomy, reporting into the Legal, Risk & Compliance function. The role is responsible for building end-to-end risk governance from the ground up while supporting safe business and payments expansion in LATAM.

Requirements

Senior-level experience in risk management, fraud prevention and AML/compliance across multiple business functions.
Strong background in fintech, payments, financial services, e-commerce, or marketplaces with proven operational risk management expertise.
Proven hands-on experience across multiple LATAM markets (not single-country) with deep understanding of regional risk landscapes.
Deep expertise in cross-border payment systems and payment fraud, and broader operational risk controls.
Demonstrated experience leading fraud investigations, operational risk assessments and managing financial crime incidents.
Strong stakeholder management skills, with the ability to influence across business units and cultures and jurisdictions.
Analytical mindset with strong risk assessment capabilities, fraud detection instincts, and data-driven decision making.
Comfortable working independently across time zones in a fast-paced, high-growth environment with complex risk challenges.
Bachelor’s degree in Finance, Economics, Criminal Justice, Business Administration, or related field.
English – Fluent
Spanish – Fluent

Nice To Haves

Preferred certifications: CAMS, CFE, FRM, or equivalent
Experience with AI or machine-learning-based fraud detection
Knowledge of digital identity and authentication technologies
Previous exposure to healthcare or healthtech environments
Portuguese – Nice to have (Brazil exposure)

Responsibilities

Develop and implement operational risk management frameworks, conducting risk assessments and establishing mitigation strategies to support LATAM expansion and ongoing operations.
Design and implement fraud detection and prevention programs across LATAM markets, including advanced monitoring systems and response protocols.
Establish and maintain robust anti-money laundering and know-your-customer programs aligned with regional regulatory requirements and international standards.
Build and oversee fraud controls, including transaction monitoring and emerging payment related risks.
Lead operational risk assessments, complex fraud investigations, and incident response, coordinating with internal teams, vendors, and external authorities.
Act as a trusted advisor to senior stakeholders on comprehensive LATAM risk management, fraud prevention, and compliance topics.
Define and track KPIs related to operational risk exposure, fraud loss, prevention effectiveness, investigation timelines, and regulatory compliance.