Senior Fraud Risk Specialist

Questrade Financial Group•Toronto, ON

2d•Hybrid

About The Position

Questrade Financial Group (QFG) is seeking a Senior Fraud Risk Specialist to validate the enterprise fraud control environment and analyze potential internal fraud threats. This role is crucial for ensuring business entities operate within defined risk thresholds by reviewing alerts, performing link analysis, and testing controls. The specialist will act as a subject matter expert in enterprise governance and proactive detection, implementing quality control checks, monitoring internal user activity, developing new investigative alerts, interpreting data, and maintaining the enterprise control inventory.

Requirements

3–5+ years of experience in fraud operations, investigations, or risk management within a regulated financial institution (OSFI/CIRO experience required).
Proven experience using SQL to identify anomalies and Power BI for data visualization.
Bachelor’s degree in Business, Criminology, Cybersecurity, Data Analytics, or a related field.
Demonstrated ability to read, understand, and interpret complex financial records and transaction data.
A natural curiosity to investigate anomalies and understand the underlying context of user and system behavior.
Ability to digest and synthesize large volumes of information, such as financial data and system logs into a coherent, actionable narrative.
A meticulous approach to reviewing alerts and documenting case information to ensure accuracy and thoroughness.
Strong written and verbal communication skills; the ability to present findings and recommendations clearly to leadership and stakeholders.
A proactive eagerness to learn the internal workflows and processes of various departments to support a collaborative "Fusion" environment.
High degree of discretion and emotional intelligence required to handle sensitive internal investigations involving employees.

Nice To Haves

Knowledge of AI-related analytical tools is an asset.
Progress toward or completion of a CFE (Certified Fraud Examiner) or CFCS (Certified Financial Crime Specialist) designation is preferred.

Responsibilities

Perform regular quality control checks and assurance testing on manual and automated fraud processes to identify risks and error trends.
Support the team in maintaining a comprehensive inventory of enterprise-level fraud controls, ensuring they are updated at the point of any product or business line change.
Assist in overseeing a policy oversight framework, ensuring that all investigative playbooks and procedures align with established standards.
Advise management on significant control weaknesses or deficiencies identified during testing and provide recommendations for enhancement.
Perform daily monitoring of generated alerts regarding potential policy violations or suspicious activity, determining which require further escalation.
Synthesize data with behavioral logs and user activity monitoring to uncover inconsistencies or patterns of concern.
Identify emerging fraud trends and collaborate with technical partners to define the logic for new investigative alerts and monitoring triggers.
Proactively engage with partner teams such as HR, Payroll, IT, and Cybersecurity to understand operational workflows and build a holistic view of operational risks.
Use SQL and Power BI to analyze large volumes of information, identifying anomalies that indicate potential fraud or control failures.
Assist in the development and tracking of Key Risk Indicators (KRIs) for senior leadership reporting.
Draft clear, concise, and evidence-supported case summaries and investigative reports for review by leadership.