Senior Fraud Risk Specialist

Questrade Financial Group•Toronto, ON

1d•Hybrid

About The Position

Questrade Financial Group (QFG) is seeking a Senior Fraud Risk Specialist to validate the enterprise fraud control environment and analyze potential internal fraud threats. This role involves reviewing alerts, performing link analysis, and testing controls to ensure business entities operate within risk thresholds. The specialist will act as a subject matter expert in enterprise governance and proactive detection, implementing quality control checks, monitoring internal user activity, developing new investigative alerts, interpreting data, and maintaining the enterprise control inventory.

Requirements

Hold a Bachelor’s degree in Business, Criminology, Cybersecurity, Data Analytics, or a related field
Have 3–5 years of experience in fraud operations, investigations, or risk management within a regulated (OSFI/CIRO) financial institution
Have proven experience using SQL to identify anomalies and PowerBI for data visualization
Possess a natural curiosity to investigate anomalies and understand the underlying context of user and system behavior
Have the ability to digest and synthesize large volumes of information, such as financial data and system logs into a coherent, actionable narrative
Have a meticulous approach to reviewing alerts and documenting case information to ensure accuracy and thoroughness
Have strong written and verbal communication skills with the ability to present findings and recommendations clearly to leadership and stakeholders
Demonstrate a proactive eagerness to learn the internal workflows and processes of various departments to support a collaborative "Fusion" environment
Demonstrate a high degree of discretion and emotional intelligence required to handle sensitive internal investigations involving employees
Have the ability to read, understand, and interpret complex financial records and transaction data

Nice To Haves

Are a Certified Fraud Examiner (CFE) or Certified Financial Crime Specialist (CFCS)
Are familiar with AI-related analytical tools

Responsibilities

Performing regular quality control checks and assurance testing on manual and automated fraud processes to identify risks and error trends.
Supporting the team in maintaining a comprehensive inventory of enterprise-level fraud controls, ensuring they are updated at the point of any product or business line change.
Assisting in overseeing a policy oversight framework, ensuring that all investigative playbooks and procedures align with established standards.
Advising management on significant control weaknesses or deficiencies identified during testing and providing recommendations for enhancement.
Performing daily monitoring of generated alerts regarding potential policy violations or suspicious activity, determining which require further escalation.
Synthesizing data with behavioral logs and user activity monitoring to uncover inconsistencies or patterns of concern.
Identifying emerging fraud trends and collaborating with technical partners to define the logic for new investigative alerts and monitoring triggers.
Proactively engaging with partner teams such as HR, Payroll, IT, and Cybersecurity to understand operational workflows and build a holistic view of operational risks.
Using SQL and Power BI to analyze large volumes of information, identifying anomalies that indicate potential fraud or control failures.
Assisting in the development and tracking of Key Risk Indicators (KRIs) for senior leadership reporting.
Drafting clear, concise, and evidence-supported case summaries and investigative reports for review by leadership.