Senior Risk Control Consultant

BITCO Insurance Companies • Little Rock, AR

2d • Hybrid

About The Position

Old Republic Bitco is seeking a Senior Risk Control Consultant for its Southeast Louisiana and Mississippi Territory. The position provides advanced risk control services to complex and specialized commercial customer accounts and conducts comprehensive risk control evaluations for prospective accounts in support of the Underwriting team. It is a highly visible, client-facing role requiring independence, sound judgment, and technical expertise to identify, evaluate, and analyze complex risk exposures. The consultant develops practical recommendations to help customers improve workplace safety, reduce losses, and strengthen risk management programs, while serving as a trusted advisor to customers and underwriting partners. The role is available in a hybrid or remote work arrangement with in-person collaboration.

Requirements

• At least 7 years of experience as a Risk Control Consultant or Loss Control Consultant in commercial construction, forestry, public entities, or oil and gas.
• Progressive working knowledge of customer safety programs, state and federal regulations, and general insurance and policy terms.
• Good communication and mentoring skills, including the ability to convey knowledge to others.
• Highly knowledgeable in one or more subject-matter areas and able to train others in those areas.
• Ability to develop and maintain good customer relations.
• Ability to communicate effectively in person, by telephone, and by email with supervisors, coworkers, customers and their representatives, and other third parties.
• Ability to work independently with limited supervision.

Nice To Haves

• Bachelor's degree in Occupational Safety and Health or a related field.
• Professional safety certification such as CSP or ARM, or willingness to obtain one.
• Knowledge of OSHA, MSHA, and DOT.

Responsibilities

• Review, analyze, and evaluate risk control and safety situations for current and prospective customer accounts, including complex accounts.
• Identify service priorities and recommend risk improvements.
• Prepare reports for customers and underwriting teams that identify risk control and safety issues and provide recommendations.
• Advise customers about risk control and safety hazards and recommend ways to manage exposure to loss.
• Advise management and underwriters on loss data analysis for pricing decisions, prospect selection, and retention of current customers.
• Assist policyholders in developing risk control practices and procedures, and train customer management and staff on risk control and safety topics.
• Perform customer visits and activities in accordance with department expectations.
• Apply product-line expertise and understanding of industry operations, exposures, safety processes, and controls to support favorable loss outcomes.
• Coordinate and oversee customer services delivered through the multi-branch network of risk control personnel, including designing service plans, preparing field service instructions, following up on staff performance, and providing account-level service and reports.
• Participate in the branch agency business plan and preferred customer business program.
• Present and communicate complex risk control subjects to customers and other audiences.
• Advise management and underwriters of changes in customer operations or financial conditions.
• Promote branch marketing efforts with underwriting and agents, present to prospective customers and agents, and contribute to branch goal setting.
• Provide input and suggestions for improving internal processes.
• Suggest or develop safety talks, lessons from losses, safety news briefs, and other safety or training materials.
• Provide internal training, mentor team members, or serve as a backup as needed.
• Perform other responsibilities as assigned.

Benefits

• Competitive salary and comprehensive benefits package.
• Company vehicle and company fuel card.
• Generous paid time off and 12 paid holidays annually.
• Medical, dental, and vision coverage.
• Accident, critical illness, and hospital indemnity insurance.
• Company-paid life insurance equal to 2× annual salary.
• Company-paid short-term and long-term disability coverage.
• 401(k) Savings and Profit-Sharing Plan through Old Republic.
• Ongoing education, training, and professional development opportunities.
• Financial assistance for industry certifications and insurance designations.
• Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday.
• Corporate philanthropy and community service opportunities.
• Optional travel, commuter, and pet insurance.
• Employee wellness support through a dedicated fitness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior