Senior Revenue Program Manager

Kong•Albany, NY

About The Position

The Global Revenue Programs & Events team at Kong is the engine behind our high-performance culture and sales momentum. Sitting within the Office of the CRO, this team is responsible for developing and executing world-class programs that align with field initiatives, support talent retention, and help drive revenue growth. As Kong continues to scale, we are seeking an experienced Revenue Programs Manager. Reporting to the Director of Global Revenue Programs, you will take ownership of a broad portfolio of strategic programs that span executive engagement, investor liaison, and operational excellence across the CRO organization. You will also play a key supporting role in our flagship revenue events, including the Annual Sales Kickoff (SKO) and 'Silverback Circle' incentive trip. This is a high-visibility role for a strategic operator who thrives in a fast-paced environment and is equally comfortable driving long-term program strategy and rolling up their sleeves on day-to-day execution.

Requirements

5+ years of experience in program management and executive engagement, ideally within a fast-paced B2B SaaS environment or supporting a Revenue/Sales organization.
A proven track record of building and scaling programs from the ground up, with strong attention to process, documentation, and continuous improvement.
Proven experience managing budgets and navigating procurement and contracting processes.
A track record of delivering complex, cross-functional projects on time and under pressure.
Comfortable communicating and collaborating with C-suite executives and senior sales leaders, both verbally and in writing.
The ability to pivot quickly in a high-growth environment while maintaining a "no-task-is-too-small" attitude.
Experience of using Cvent, Salesforce
Willingness to travel to support key events and executive engagements as needed (approx. 20%).
Bachelor's degree (BA/BS) in Business Administration or a related field required.

Responsibilities

Build out and manage the day-to-day operations of Kong's Executive Briefing Program, creating a best-in-class experience for strategic customer and prospect engagements.
Develop and manage a structured Executive Sponsorship Program that aligns senior Kong leaders with key accounts to deepen relationships and accelerate revenue.
Build and manage a program that cultivates relationships between Kong's investor community, supporting pipeline and growth objectives.
Serve as a key supporting contributor to SKO planning and execution, owning the overall design elements for the program, including venue, production and web design, building and maintaining the registration website, and being responsible for the registration flow and attendee support.
Support Manager, Revenue events with vendor coordination both pre-event and onsite and be part of the core delivery team onsite for SKO.
Serve as a key supporting contributor to Silverback planning and execution, owning the overall design elements for the program, building and maintaining the registration website, and being responsible for the registration flow and attendee support.
Support as needed for other Revenue Events.
Support the planning and coordination of Quarterly Business Reviews for the CRO organization, ensuring alignment on agenda, logistics, and materials.
Support the operating rhythm for the CRO organization, managing scheduling, calendar coordination, and administrative support to keep the organization running efficiently.
Manage the facilitation and fulfillment of employee gift programs, including recognition moments, milestones, and company-wide gifting initiatives tied to the revenue organization.