Senior Revenue Operations Analyst

impact.com•New York, NY
•$80,000 - $100,000•Hybrid

About The Position

The Senior Revenue Operations Analyst will support impact.com’s growing global go-to-market organization, with exposure to senior management and a critical role in contributing to the company’s growth strategy. The position focuses on systems, data, territory operations, analytics, enablement, and cross-functional collaboration. The analyst will administer revenue operations systems, manage account distribution and territory planning, maintain data quality, and build dashboards that help sales leaders assess coverage, capacity, account penetration, productivity, and regional performance. The role also provides frontline RevOps support and partners with Sales Leadership, Marketing, Finance, and BizApps on system configurations and business reviews.

Requirements

  • 3–5 years of experience in RevOps or Sales Operations across global regions.
  • Proven track record of owning end-to-end process improvements, territory planning, and multi-system management.
  • Advanced Salesforce proficiency.
  • Hands-on Clay experience with data enrichment and workflows.
  • Experience with account enrichment and deduplication tools such as ZoomInfo and RingLead.
  • Exceptional attention to detail, strong root-cause analytical skills, clear cross-functional communication, proactive problem-solving, and robust project management abilities.

Nice To Haves

  • Advanced Clay expertise, including API integrations.
  • Experience with AI-driven data enrichment and Gemini API.
  • Knowledge of Salesforce Apex, Process Builder, or Flow.
  • M&A integration or large-scale data migration experience.
  • Slack workflow automation or integration experience.

Responsibilities

  • Administer RevOps systems including Clay, ZoomInfo, and RingLead; manage user access, document approval workflows, and oversee AI-driven data enrichment and imports.
  • Execute weekly account distributions, manage user profiles and workflow automation, rebalance regional coverage gaps, and assign territories to new AEs and BDRs.
  • Maintain account hierarchy accuracy, resolve data conflicts between systems, conduct audits, establish validation rules, and track data quality KPIs and scorecards.
  • Build dashboards for sales leadership to track territory coverage, AE capacity, account penetration, BDR productivity, and regional sales performance across NAM, UK/EMEA, and APJ.
  • Provide first-line RevOps support, manage hierarchy and account ownership adjustments, support PLG, and deliver sales-team training and documentation.
  • Partner with Sales Leadership, Marketing on ABM alignment, Finance on headcount and productivity planning, and BizApps on system configurations and business reviews.

Benefits

  • Medical, dental, and vision insurance.
  • Unlimited responsible PTO.
  • Flexible work hours.
  • Parental leave.
  • Technology stipend.
  • Office-only catered lunch every Thursday, a healthy snack bar, and coffee.
  • Flexible spending accounts and 401(k).
  • Employee-led culture team that plans inclusive events and celebrations.
  • 5% variable annual bonus contingent on company performance.
  • Eligible to receive a Restricted Stock Unit (RSU) grant.
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