Senior Revenue Cycle Manager

Arkansas Talent Group•Little Rock, AR

About The Position

Arkansas Talent Group is partnering with an established and growing healthcare revenue cycle management company to hire an experienced Senior Revenue Cycle Manager. Reporting to senior leadership, this role oversees revenue cycle operations across multiple client accounts, guides and supports RCM Managers, and contributes to operational improvements, client satisfaction, and strong financial outcomes. The role offers exposure to executive leadership and an opportunity to contribute to organizational growth in a collaborative, team-oriented environment. The successful candidate will lead and develop revenue cycle teams, oversee billing and collections performance, address client escalations, and ensure compliance with payer requirements, billing regulations, and company policies. Experience in a medical billing company, outsourced RCM organization, or multi-client healthcare environment is strongly preferred.

Requirements

  • At least 7 years of progressive healthcare revenue cycle management experience, including at least 3 years in a management or leadership role.
  • Strong understanding of full-cycle medical billing, accounts receivable, denial management, collections, and reimbursement processes.
  • Experience leading revenue cycle teams, including supervising managers or team leads.
  • Demonstrated ability to analyze operational performance, identify improvement opportunities, and drive results.
  • Strong leadership, communication, problem-solving, and relationship-building skills.
  • Ability to balance operational priorities, develop team members, and maintain strong client relationships.
  • Initiative and ability to thrive in a collaborative environment.

Nice To Haves

  • Experience within a medical billing company, outsourced RCM organization, or multi-client healthcare environment.

Responsibilities

  • Oversee day-to-day revenue cycle operations across multiple healthcare client accounts, ensuring accurate, timely, and efficient billing and collections.
  • Lead, mentor, and support RCM Managers, providing guidance, accountability, and professional development.
  • Monitor key performance indicators, including accounts receivable, collections, denial rates, clean claim rates, and overall revenue cycle performance.
  • Identify workflow improvements, resolve operational challenges, and implement process improvements.
  • Serve as a senior point of contact for client escalations, building relationships and ensuring responsive service.
  • Collaborate with leadership to establish performance expectations, evaluate results, and support operational growth.
  • Ensure compliance with payer requirements, billing regulations, and established revenue cycle policies and procedures.
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