Sr Wireless Sales Representative - AT&T Authorized Retailer
About The Position
The Senior Retail Sales Consultant (SR. RSC) is a high-performing sales consultant who assists customers with purchasing products and services offered by Prime. The role is responsible for consistently delivering high-quality operations and excellent customer satisfaction while exceeding sales and operational targets. The SR. RSC also assists with operational assignments and projects assigned by management. The position supports customers in an AT&T authorized retail setting, maintains knowledge of company and competitor products, services, and promotions, and models expected sales behaviors for peers. It also carries out store operations, including paperwork reviews, cash handling, inventory communication, opening and closing procedures, merchandising, training, and protecting company assets.
Requirements
- Clear communication skills.
- Attitude and technical aptitude; an entrepreneurial spirit is valued.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the work location, off-site trainings, and meetings.
- Live within 30 minutes of the home store and be flexible to work at multiple district locations as needed.
- Ability to operate a personal computer, wireless equipment, copier, and fax.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
- Ability to work in a fast-paced environment, follow instructions to completion, work under pressure, multitask, and handle customer complaints or requests.
- Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources or devices.
Nice To Haves
- Background in retail sales is helpful but not required.
- Strong social media presence preferred.
Responsibilities
- Consistently understand and exceed monthly sales quotas.
- Maintain knowledge of the compensation plan, products, services, and promotions offered by AT&T and competitors.
- Use sales behaviors and best practices to generate and maximize sales and key metrics.
- Inspire and engage peers by modeling expected behaviors.
- Adhere to company policies, procedures, and best practices.
- Master all required systems.
- Regularly review sales paperwork for discrepancies and errors.
- Follow cash-handling procedures to ensure accurate accounting and protect company products.
- Report fraudulent activity to leadership, Loss Prevention, and/or Human Resources.
- Complete opening and closing checklists accurately and on time.
- Communicate inventory deficiencies to supervisors in a timely manner.
- Safeguard codes, passwords, and proprietary company assets.
- Maintain store appearance and follow merchandising standards.
- Complete required training within management-established timelines.
- Assist with operational assignments and projects assigned by management.
- Provide customer service and solve problems in a fast-paced environment.
Benefits
- New Hire Ramp Up Bonus payments for the first three months.
- Training and opportunity to grow.
- Supportive team environment.
- Medical, dental, and vision benefits.
- Paid time off.
- 401(k).
- Prime Scholars education benefit (tuition discount).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
