Current Department Employees: Thrift Store - Senior Retail Associate - Part Time

Tahoe Forest Health System•Truckee, CA

12d

About The Position

The Thrift Store Senior Retail Associate supports the Store Manager and Store Supervisor in ensuring the stores operate efficiently, profitably, and safely. The role helps coordinate staff and daily store upkeep, stocking, customer service, and the pricing and processing of donations. The associate also serves as shift lead when management is absent and may work at either thrift store location or Gift Tree as scheduled. The role ensures business is conducted ethically and consistently with the values of Tahoe Forest Hospice and Tahoe Forest Hospital District. It includes donation sorting and pricing, merchandising and seasonal inventory tasks, store maintenance, customer and phone assistance, register operation, and support for the hospice mission.

Requirements

At least 2 years of retail experience or comparable work experience.
Ability to use a Point of Sale (POS) system, including opening and closing stores, processing daily sales, and preparing daily bank deposits.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Work as an effective member of the Tahoe Forest Hospice Team, following the direction of the manager and supervisor.
Serve as shift lead and run the store in the absence of the Manager or Supervisor.
Receive, sort, process, and price donations, determining what can be sold or recycled and what should be discarded.
Use retail knowledge to price merchandise and identify items requiring special handling.
Assist associates with processing decisions and review their decisions to encourage better sorting.
Use the internet to research reasonable retail prices and share research findings with staff.
Process and price books as they are received.
Work with management to develop criteria for off-season product holds; identify, set aside, and pack products for the appropriate season.
Work with management on seasonal product limits, packing direction, and the timing of seasonal sales.
Stock the sales floor, identify problem areas, and independently address concerns to improve customer satisfaction.
Vacuum and dust stores, identify other upkeep needs, and keep workstations clean and organized.
Work the assigned schedule, including weekends and holidays, and potentially cover additional shifts for sick days or vacations.
Work at both thrift locations and Gift Tree as scheduled.
Assist management with buying and merchandising decisions at Gift Tree.
Answer phone calls courteously, provide information as directed, and handle difficult questions and calls.
Operate the cash register.
Assist with loading and unloading furniture and donations.
Dispose of garbage and recycling, including bags of clothing and shoes, and regularly stuff the recycling bin.
Support the Tahoe Forest Hospice mission in interactions with customers and volunteers, explain the mission to customers, and direct inquiries about hospice services to Hospice personnel.
Demonstrate System Values and comply with System policies and procedures.
Perform other duties as assigned.