Senior Restaurant Manager

BJ's Restaurants•Baton Rouge, LA

About The Position

BJ’s Restaurants is hiring a Senior Restaurant Manager to manage restaurant functions during opening, mid-day, or closing shifts. The manager leads and develops team members, oversees restaurant operations and food and beverage execution, and ensures guests receive a Gold Standard experience. This is an exempt management position that requires spending more than 50% of work time on managerial duties and regularly exercising independent judgment and discretion on matters of consequence to the restaurant. The position includes a salary range of $65,000–$75,000 per year, with quarterly bonus potential. Final salary is determined by factors such as geographic location, relevant experience, and other job-related qualifications.

Requirements

At least two years of full-service, high-volume, casual dining restaurant management experience.
High personal integrity, professionalism, and maturity.
Ability to work in a fast-paced environment.
Solid relationship management and performance management skills.
Ability to motivate and direct team members and work effectively with the management team.
Exceptional interpersonal skills, with a focus on listening and questioning skills.
Strong writing and documentation skills.
Ability to absorb and retain information quickly.
Keen attention to detail.
Proven problem-solving abilities.
Exceptional guest service orientation.
Ability to stand and walk around a restaurant to supervise operations for 8–10 hours.
Ability to lift 50 pounds.
Ability to bend, stoop, and raise arms above the head occasionally.

Responsibilities

Perform opening, mid-day, and closing duties.
Conduct daily team briefings on important matters.
Manage repair and maintenance issues.
Manage the Restaurant Risk Review audit process and implement necessary changes.
Manage local restaurant marketing, sales building, and community involvement.
Facilitate and participate in the Continued Education Program.
Exercise discretion and independent judgment.
Ensure compliance with company policies and laws.
Make recommendations concerning team member development, promotion, and disciplinary action.
Make hiring and termination recommendations to the General Manager.
Cooperate with the Team Member Relations Department and management team when investigating Team Member Hotline and Restaurant Support Center inquiries related to the restaurant.
Ensure safety and sanitation.
Monitor food and beverage quality and execution.
Conduct quarterly food reviews.
Prepare and receive food and beverage orders.
Conduct weekly inventories to maintain proper stock levels and assess ordering patterns and changes.
Monitor and validate daily prep production.
Coach, mentor, and discipline hourly team members.
Monitor and facilitate team member recognition.
Train, coach, and develop team members to provide Gold Standard service.
Manage guest relations and guest recovery.

Benefits

Quarterly bonus potential
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid vacation time
Daily Pay with on-demand access to earned pay
Career advancement opportunities and leadership conferences and development programs
Relocation opportunities throughout the country
Community involvement and philanthropy