Senior Relationship/Trust Advisor, Wealth Management

Northern Trust•New York, NY

1d•$189,290 - $331,200

About The Position

The Senior Relationship Advisor manages complex wealth management relationships with high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients, delivering high-quality fiduciary and administrative services. The role has primary responsibility for overall client satisfaction, working with service teams and Northern Trust resources to provide timely service, resolve issues, communicate client needs, and coordinate with clients’ professional advisors to identify and implement advisory solutions. The advisor manages an assigned client account base and develops a thorough understanding of clients’ needs and goals. The role requires knowledge of governing documents, account agreements, fiduciary duties and applicable laws, including trust and tax law, as well as estate planning, financial planning, asset management, and prudent investment principles. The advisor continues to develop fiduciary and advisory knowledge through training and experience. The role leads client conversations about life-driven wealth management and proactively advises clients on Northern Trust products and services, emerging issues, regulatory and tax changes, and appropriate actions. The advisor explains complex concepts in accessible language, offers advisory solutions, and uses knowledge of Northern Trust resources to identify opportunities to enhance client relationships. The role also applies fiduciary standards and judgment, follows internal policies and procedures, recognizes fiduciary risks, and pursues appropriate resolutions. The advisor builds relationships with referral sources and external professional advisors, develops new business opportunities, and represents Northern Trust in community and professional organizations. Responsibilities also include travel to meet clients when appropriate, mentoring less experienced partners, leading fiduciary projects and committees, collaborating across teams to develop advice-driven solutions, and implementing complex initiatives involving multiple disciplines or ambiguous issues.

Requirements

12–15 years of experience as a relationship manager in trust administration, estate administration, estate planning, or related fields.
Knowledge of fiduciary and financial products and services, typically gained through related work experience.
Technical knowledge of investments, tax, legal matters, and operations, gained through formal education or related experience.
Knowledge of fiduciary standards, principles, and applicable laws and regulations, typically gained through training, seminars, or law school.
Negotiation, problem-solving, delegation, leadership, and sales skills.
Leadership and organizational skills to determine business unit goals and resource needs and to assess and develop staff skills.
Authorization to work in the United States without current or future employment-based visa sponsorship.

Nice To Haves

Experience working with HNW and UHNW clients.
Ability to manage a complex portfolio with over a million and/or billion in assets under management.
A JD and/or CFP, CPWA, or other related professional designation.

Responsibilities

Manage complex HNW and UHNW wealth management client relationships and deliver fiduciary and administrative services.
Take primary responsibility for client satisfaction by coordinating service delivery, issue resolution, communication of client needs, and collaboration with Northern Trust resources and clients’ professional advisors.
Manage an assigned account base and understand clients’ needs and goals in collaboration with clients, service teams, and professional advisors.
Lead client conversations about life-driven wealth management and proactively advise clients on products, services, emerging issues, regulatory and tax changes, and appropriate actions.
Explain complex concepts in non-technical terms and offer advisory solutions.
Maintain proactive client service through responsive, diplomatic written and verbal communication.
Apply fiduciary standards, duties, and judgment; comply with internal policies and procedures; identify fiduciary risks and seek resolution.
Cultivate referral sources and external professional advisor relationships, identify new business opportunities, and represent Northern Trust in community and professional organizations.
Identify opportunities to showcase Northern Trust expertise and thought leadership.
Travel to meet clients when appropriate for revenue, business development, or servicing needs.
Teach and mentor less experienced partners.
Provide leadership on fiduciary projects and committees.
Collaborate with internal partners and external professional advisors to identify client needs and develop advice-driven solutions.
Implement complex initiatives involving multiple disciplines or ambiguous issues.
Pursue ongoing development of fiduciary and advisory knowledge and skills.

Benefits

Retirement benefits, including 401(k) and pension.
Medical, dental, and vision benefits.
Spending accounts and disability benefits.
Paid time off.
Parental and caregiver leave.
Life and accident insurance.
Voluntary and well-being benefits.
Discretionary bonus program that may include an equity component.
Flexible and collaborative work culture.
Movement within the organization is encouraged and senior leaders are accessible.