Senior Relationship Manager, Community Development Lending & Investing

KeyBank • Denver, CO

3d • Hybrid

About The Position

The Sr Relationship Manager, Community Development Lending and Investments (CDLI) originates, structures, and negotiates low-income housing tax credit (LIHTC) investments. This role is responsible for sourcing opportunities, developing and maintaining client relationships, and supporting the growth of KeyBank's national affordable housing platform. The position offers the opportunity to manage a regional market, build deep client relationships, and contribute to sustainable community development.

Requirements

• 5+ years of experience originating low-income housing tax credit (LIHTC) investments deals (required)
• Ability to structure and negotiate affordable housing loans (required)
• Proven track record in business development and client relationship management. (required)
• Understanding and applying LIHTC programs to structure and originate affordable housing investments.
• Assessing, structuring, and managing loans for commercial real estate projects, including affordable housing developments.
• Evaluating financial statements, project feasibility, and investment returns to support sound lending and investment decisions.
• Reaching mutually beneficial agreements with clients and partners through effective communication and deal structuring.
• Navigating and utilizing federal and state loan programs such as HUD, Fannie Mae, and Freddie Mac to support community development projects.
• Staying informed on trends, regulations, and market dynamics in affordable housing and community development finance.
• Clearly conveying information and ideas through verbal and written channels to internal teams, clients, and external stakeholders.
• Guiding teams, influencing stakeholders, and driving initiatives that align with organizational goals and community impact.
• Prioritizing tasks and managing multiple projects efficiently to meet deadlines and client expectations.
• Aligning investment strategies with social impact goals, particularly in underserved and low-income communities.
• Identifying opportunities, anticipating challenges, and developing long-term plans that align with business and community objectives.
• Identifying, assessing, and mitigating financial and operational risks associated with lending and investment activities.
• Understanding and addressing the unique needs of clients to deliver tailored financial solutions and exceptional service.
• Understanding the lifecycle of real estate projects, including planning, financing, construction, and asset management.
• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Nice To Haves

• Bachelor's Degree in Business, Finance, Economics, Urban Planning, or Real Estate (preferred)
• Experience with community development lending or commercial real estate lending programs (Fannie Mae, Freddie Mac, HUD) (preferred)

Responsibilities

• Originate and manage a portfolio of community development loans and equity investments, including affordable housing, Low-Income Housing Tax Credit (LIHTC) projects, and other CRA-qualified activities.
• Identify and maintain relationships with high-profile clients, organizations, and agencies in the affordable housing industry.
• Develop marketing strategies and plans for specific regions and clientele.
• Cross-sell financial solutions and bank products.
• Negotiate and structure transactions to ensure long-term viability of real estate investments.
• Collaborate with internal partners (credit, legal, compliance, CRA, and risk) to structure deals and ensure smooth transition.
• Monitor industry trends and competitive landscape.
• Develop and maintain relationships with nonprofit organizations, community development financial institutions (CDFIs), housing developers, and public sector partners.
• Represent the bank at community events, industry conferences, and stakeholder meetings to enhance visibility and impact.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Benefits

• Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
• List of benefits for which this position is eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior