Senior Registration Associate- OBGYN Office - Full time

Trinity Health•Rensselaer, IN

1d•$19 - $24•Onsite

About The Position

The Senior Registration Associate coordinates and performs clerical duties that support the efficient, service-oriented operation of an OBGYN medical practice. The role performs front-end revenue cycle functions—including scheduling and registration, patient check-in and check-out, charge entry and claims, and end-of-day processes—as well as document processing, scanning, and inbox monitoring. All duties are performed courteously and professionally in keeping with the mission and core values of St. Peter’s Health Partners Medical Associates. The position includes coordinating the team’s daily work and staffing needs, supporting colleagues as a mentor and role model, and helping maintain patient access and quality care. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., at 279 Troy Road, Rensselaer. The pay range is $18.50–$23.90 per hour, based on experience, skills, and education; the range may vary by location.

Requirements

Strong leadership skills.
High school diploma or equivalent required.
Proficiency with Microsoft Office products and other computer applications.
Demonstrated experience delivering successful customer service.
Demonstrated experience handling multiple priorities in a deadline-driven environment.
Ability to manage difficult customers respectfully and without confrontation.
Ability to lift 25 pounds.

Nice To Haves

Associate’s degree preferred.
Previous medical office experience preferred.

Responsibilities

Coordinate front-end functions to meet revenue cycle metrics, quality standards, and practice workflows.
Ensure team work is distributed adequately to meet daily schedules.
Display leadership qualities and serve as a mentor and role model to colleagues.
Manage daily staffing needs in coordination with office and float pool managers.
Schedule patient appointments to maximize access.
Handle incoming calls and direct them appropriately.
Register patients and obtain required consent forms and demographic information.
Collect applicable co-pays at check-in or check-out, document collected funds, and generate receipts.
Act as a liaison between patients and clinical staff; monitor delays and inform patients.
Schedule follow-up appointments at check-out, including ancillary services and diagnostic tests.
Obtain pre-authorizations for diagnostic testing for specialist office visits as assigned.
Obtain referrals for specialist office visits.
Enter charges accurately and consistently in accordance with office policies and procedures.
Parse information daily for electronic filing in the Electronic Medical Record, meeting accuracy standards.
Maintain patient confidentiality and comply with HIPAA regulations.
Work cooperatively with team members to support quality patient care.
Communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
Cross-cover other areas as needed.
Perform general clerical duties, including document processing, scanning, and inbox monitoring.