Senior Registrar

CAE•Ft Hood, TX

About The Position

The Senior Registrar supports the Global 6500 Program Manager and Director of Training in meeting contractual registrar requirements. The role supports the Operations cell, provides direction to assigned Operations personnel, coordinates registrar activities, and provides customer support. It serves as a liaison among the Program Manager, customer, instructors, and support staff. The position manages day-to-day Operations activities, including personnel and instructor scheduling, student paperwork and training packets, training center logistics, student records, and flight instructor records. It also maintains databases and uses office and program-specific software to perform registrar functions.

Requirements

Minimum of five years of relevant experience; additional experience may substitute for formal education.
Comprehensive understanding of a flight simulation program, including scheduling and registration functions.
Strong communication and interpersonal skills.
Ability to analyze complex documents.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Enthusiastic, energetic, self-motivated approach and strong work ethic.
Ability to work with minimal supervision and work well with others.
Excellent customer service skills and proactive initiative in handling customer service issues.
Strong attention to detail.
Willingness to attend external training on specific software use.
Must be eligible for a DoD Personal Security Clearance.
U.S. citizenship is required due to U.S. Government contract requirements.
Must comply with company security and data-protection policies and procedures.

Responsibilities

Perform registrar tasks using Microsoft Word, Excel, Gemini, Stars, Centrik, and other systems.
Manage day-to-day Operations functions and activities, including scheduling personnel, simulator instructors, and flight instructors.
Manage agendas and meeting calendars.
Ensure incoming students have the required paperwork and student training packets.
Coordinate logistical support for the Dothan Training Center.
Process and maintain student records and reports in an organized manner.
Produce and maintain flight instructor records, including sending records and Form 8710-1 to the FAA.
Create and maintain databases.
Provide direction to personnel assigned to Operations and coordinate registrar and customer support activities.
Serve as a liaison among the Program Manager, customer, instructors, and support staff.
Comply with company security and data-protection policies; properly mark, handle, access, and store information and materials.