Registrar

Hamilton County Schools•East Ridge, TN

7d•Onsite

About The Position

The Registrar maintains permanent academic and registration records for enrolled students at East Ridge High School, part of Hamilton County Schools in Chattanooga, Tennessee. The role processes student enrollment, transfers, withdrawals, academic records, transcripts, and related documentation; provides customer service to students, families, staff, and other stakeholders; and supports school recordkeeping and reporting in accordance with applicable policies and procedures. Salary is based on a combination of relevant education and experience and is designated Grade C on the salary scale.

Requirements

High school diploma or GED.
Five months of previous experience and/or training involving academic registration, records maintenance, general office work (preferably in a school environment), customer service, and personal computer operations, or an equivalent combination of education, training, and experience.
Excellent verbal and written communication skills for dealing with Central Office staff, schools, vendors, and people outside the school district.
Ability to organize and prioritize job tasks.
Professional, respectful, and welcoming conduct; ability to work collaboratively and maintain confidentiality.

Responsibilities

Maintain complete, accurate, and current academic histories, permanent record cards, and cumulative folders for students.
Enter and update student information, including enrollment, transfers, withdrawals, graduation status, schedules, grades, test results, and other records.
Process registration and withdrawals, provide required forms, schedule counselor appointments, and request or forward student records to other schools.
Receive and record grades, test scores, health records, and personal information; calculate GPAs and credits and rank eligible juniors and seniors for scholarships and awards.
Process and respond to transcript requests, prepare official transcripts, send final transcripts to colleges, and evaluate incoming students’ transcripts.
Provide customer service by answering calls, greeting visitors, responding to routine questions and complaints, and helping resolve issues related to records, forms, fees, and procedures.
Receive payments for transcripts and other services, record transactions, issue receipts, prepare bank deposits, and forward revenues as appropriate.
Print and distribute report cards and labels and prepare teacher progress reports.
Collect and process information for private school applications, driving permit forms, lunch applications, fee waivers, Social Security forms, college applications, and scholarship forms.
Make copies of student records and distribute them only to authorized individuals or agencies in accordance with policy.
Research student records and check grades as requested; submit required reports to Central Office, State offices, and other appropriate recipients.
Prepare and process forms, reports, correspondence, logs, lists, rosters, transcripts, records, and other school documents.
Organize and coordinate printing of the Course Description Guide for pre-registration.
Monitor department supplies and forms and request replacements as needed.
Keep supervisors and appropriate personnel informed of impending problems or unusual events through proper channels.
Follow procedures for maintaining safe assigned areas and maintain confidentiality.
Collaborate with school staff, students, parents, and other stakeholders; attend work and arrive on time.
Use computers and other technology to enter and access job-related information; perform general clerical tasks such as typing, copying, filing, faxing, and processing mail.
May operate a motor vehicle for work activities and perform other duties as assigned.