About The Position

The Senior Service Technician – Refrigeration troubleshoots, maintains, and repairs refrigeration systems for commercial or industrial clients. The role handles complex technical issues, guides junior technicians, and supports the safe, efficient, and reliable operation of refrigeration equipment. Work includes repairing and overhauling mechanical and electrical equipment, diagnosing malfunctions, performing preventive maintenance, and completing minor construction, remodeling, and new-installation startup work. The position commonly serves convenience stores, grocery stores, food-service locations, and construction environments.

Requirements

  • High school diploma or GED, equivalent work experience, and trade or technical school classes.
  • Pass Tech Skills level 5 with a score of 80% or better.
  • Valid EPA certificate.
  • At least 5 years of experience in commercial HVAC, refrigeration, and electrical work.
  • Basic knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical systems.
  • Knowledge of components of single systems and rack systems, with previous work on display cases and walk-in boxes.
  • Ability to troubleshoot a Copeland compressor, a blown control circuit fuse, an oil failure control, and a Copeland Demand Cooling control.
  • Knowledge of solid-state controls and devices and proper pressure settings.
  • Knowledge of supermarket receivers and their proper level.
  • Understanding of the difference between hot-gas and Kool-gas defrost systems.
  • Ability to identify and describe the functions of major EMS components and understand RO and AI boards and their addressing requirements.
  • Ability to use a suction data log.
  • Knowledge of a case lineup with an electric defrost circuit and a walk-in freezer box.
  • Ability to demonstrate proper PPE and safety equipment use.
  • Knowledge of level 2–4 experience/information.
  • Valid driver’s license and good driving record.
  • Ability to understand and follow company policies and procedures and applicable state and federal laws.
  • Ability to use typical business tools, including email, Word, and Excel.
  • Ability to lift up to 60 pounds without assistance and sit and/or stand for several hours at a time.
  • Ability to perform strenuous physical labor under adverse field conditions and meet the physical demands described in the posting.

Nice To Haves

  • Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.

Responsibilities

  • Report to work on time as scheduled by the supervisor.
  • Repair and overhaul compressors, water pumps, air handlers, electrical and mechanical control devices, and similar machinery.
  • Test malfunctioning systems and components using electrical and/or mechanical skills.
  • Maintain legible corporate and personal records of work history.
  • Perform general repairs on refrigeration, heating, and ventilation equipment, including air-conditioning units, evaporative condensers, ice machines, water pumps, gas furnaces, compressors, and electric motors.
  • Perform preventive maintenance and diagnose equipment malfunctions and operating efficiency.
  • Perform work on minor construction and remodeling projects, including startups of new installations.
  • Follow and embody the CoolSys CARES culture: Collaboration, Accountability, Respect, Empowerment, and Safety.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Paid vacation and holidays.
  • 401(k) match.
  • Quarterly bonus plan.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, and theme parks.
  • Pet insurance.
  • Paid online training and access to state-of-the-art training facilities.
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