Senior Recruiting Operations Partner

Mercury•San Francisco, NY

About The Position

Mercury is hiring a Senior Recruiting Operations Partner to own and improve the systems and workflows used by its recruiting team. The role reports to the Director of Recruiting and works day to day with the Staff Recruiting Operations Lead. It has significant autonomy and responsibility for the tools and processes that support hiring across engineering, sales, risk, operations, and other functions. The role owns Mercury’s recruiting systems end to end, including the ATS, sourcing and scheduling tools, interview intelligence, and integrations with Workday and the headcount planning tool. It leads major systems changes from vendor evaluation through data mapping, HRIS integration, cutover, and training; manages vendor contracts, renewals, and costs; and keeps daily operations running, including permissions, offer workflows, approvals, troubleshooting, and recruiter and People Ops support. The partner also builds dependable AI workflows used by the team, maintains a searchable and current repository of recruiting context, and works across IT, People Ops, Finance, and the AI team to implement changes. They use AI tools to investigate hiring data and translate findings into operational improvements.

Requirements

At least 5 years of recruiting or talent operations experience at a technology company.
Admin-level ownership of an ATS such as Greenhouse, Ashby, Lever, or a similar system, including permissions, offer workflows, and integrations.
Experience building AI workflows or automations that other people use weekly.
Experience leading a systems implementation or migration, or a similarly sized cross-functional project, from decision through adoption.
A preference for shipping a working initial version quickly and improving it through feedback.
Ability to design systems and workflows for users with different needs, from recruiting coordinators to executives.
Experience working closely with recruiters and a commitment to helping them succeed; full-cycle recruiting experience is a strong plus.
Ability to get work done across teams the role does not manage, provide context, request needed support, and decline low-priority work.

Nice To Haves

Full-cycle recruiting experience.
Experience with Ashby.
Experience with an ATS migration.
Experience with Workday integrations.

Responsibilities

Own the recruiting systems end to end, including the ATS, sourcing and scheduling tools, interview intelligence, and integrations with Workday and the headcount planning tool.
Lead major systems changes as the accountable owner, from vendor evaluation through data mapping, HRIS integration, cutover, and training.
Manage recruiting vendors, including contracts, renewals, costs, and evaluating whether each tool remains worthwhile.
Manage day-to-day recruiting systems operations, including permissions, offer workflows and approvals, troubleshooting, and questions from recruiters and People Ops.
Build and maintain dependable AI workflows for the recruiting team; test them against real examples, document them, and configure them to run on schedules or triggers.
Build and maintain a recruiting context repository containing current process documentation, role documents, and playbooks that people and AI agents can search.
Work with IT, People Ops, Finance, and the AI team to implement changes and help the recruiting team adapt while maintaining speed.
Use AI tools with limited guidance to answer questions about hiring data and turn findings into changes in recruiting practices.