Senior Receptionist and Switchboard

Ricoh Americas Holdings
Onsite

About The Position

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

Requirements

  • Requires high school diploma or equivalent
  • 2+ years of prior switchboard experience.
  • MS Office Suite experience, specifically Word and Excel.
  • Excellent customer service skills and detail oriented.
  • Ability to handle multiple tasks simultaneously.
  • Demonstrated organizational and communications skills

Responsibilities

  • Greets the public.
  • Distributes name badges to visitors, temporary employees, etc.
  • Issues facility access cards to employees.
  • Schedules meeting rooms for all.
  • Answers and transfers calls from all over the United States.
  • Participates enthusiastically in company and community service events.
  • Performs light Administrative duties.
  • Performs PC Support and Administrative duties as needed.
  • Acts as a model for Vision, Values, and Mission.
  • Builds professional relationships with customers and other teams.
  • Responsible for the timely updates of company phone and speed dial lists.
  • Responsible for issuing of the Company Loaner Cell Phones.
  • Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
  • Understands other work areas.
  • Performs other duties as assigned.
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