Senior Receivables Agent

Altus Receivables Managment, Inc.•Metairie, LA

3d•Remote

About The Position

Altus Receivables Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Altus Receivables Management is seeking an experienced Senior Receivables Agent to join our growing commercial recovery team. This role is responsible for managing a portfolio of high-value commercial accounts and driving successful resolution of outstanding business receivables on behalf of our clients. The ideal candidate is a results-driven professional with 10+ years of third-party B2B collections experience, exceptional negotiation skills, and a proven ability to recover complex, high-dollar accounts. This is a remote position for candidates residing and working inside the United States.

Requirements

10+ years of commercial B2B collections experience within a third-party collection agency environment.
Demonstrated success recovering high-balance commercial receivables.
Strong negotiation, persuasion, and conflict-resolution skills.
Ability to navigate complex account disputes and competing stakeholder interests.
Excellent verbal and written communication skills.
Strong business acumen and understanding of commercial credit and collections practices.
Exceptional attention to detail and organizational skills.
Proficiency with Microsoft Office applications, including Excel.

Nice To Haves

Experience collecting accounts exceeding $25,000, $50,000, and $100,000+ balances.
Salesforce experience.
Experience reviewing financial statements and business credit reports.
Experience working with attorneys, bankruptcies, and commercial litigation referrals.

Responsibilities

Manage a portfolio of large and complex commercial receivable accounts.
Develop and execute strategic recovery plans to maximize collection results and client satisfaction.
Contact business decision-makers through phone, email, and written correspondence to negotiate payment resolutions.
Review account documentation including contracts, invoices, purchase orders, statements, payment history, and supporting records.
Analyze account status, payment trends, disputes, and financial information to determine the most effective recovery approach.
Negotiate payment in full, settlements, structured payment arrangements, and other mutually beneficial resolutions.
Build productive relationships with debtors while maintaining a firm and professional approach to account resolution.
Collaborate with clients, Client Support Representatives, sales teams, and management to resolve disputes and remove barriers to payment.
Identify accounts requiring escalation and recommend litigation, legal placement, or closure when appropriate.
Meet or exceed monthly recovery, fee generation, productivity, and quality objectives.