Receivables Lead

Road & Rail Services•Louisville, KY

7d•$70,000 - $85,000•Onsite

About The Position

Road & Rail Services is seeking an experienced Receivables Lead to take hands-on ownership of customer billing, cash application, account reconciliation, and collections support. Reporting to the Controller, this position will help ensure invoices are accurate, customer payments are applied promptly, and receivable balances are properly reconciled and reported. The successful candidate must be comfortable personally completing detailed accounts receivable work while improving processes, reporting, and financial controls. As the company's receivables portfolio grows, the position is expected to expand into leadership of the broader collections function and potentially a receivables team.

Requirements

At least five years of progressive experience in accounts receivable, billing, cash application, collections, or a closely related finance-operations role
Experience managing recurring or complex customer billing cycles
Demonstrated ability to resolve account issues from invoice preparation through payment application
Strong knowledge of accounts receivable accounting, reconciliations, financial controls, and month-end close
Advanced spreadsheet skills
Experience working with an ERP, accounting system, billing platform, or receivables-automation system
Experience leading a process, project, or functional workstream
Strong analytical, organizational, and problem-solving abilities
Professional communication skills and the judgment needed to work directly with customers
Ability to handle confidential customer, banking, and financial information appropriately
Willingness to work hands-on while developing processes that can support future growth

Nice To Haves

Bachelor's degree in accounting, finance, business, or a related field; equivalent professional experience will be considered
Previous experience supervising, coaching, or training accounting employees
Experience establishing collections procedures, performance measures, or cash-forecasting processes
Experience improving billing or receivables workflows through automation

Responsibilities

Own the monthly billing calendar and ensure invoices are completed accurately and on schedule
Validate contract terms, pricing, usage, milestones, purchase orders, and other billing information
Maintain customer billing profiles, documentation, and invoice-delivery requirements
Manage customer portals, rejected invoices, credit memos, rebills, adjustments, and supporting records
Apply ACH, wire, check, card, and other customer payments accurately and promptly
Research and resolve unapplied, unidentified, short-paid, overpaid, and incorrectly applied cash
Reconcile cash receipts to bank activity, the accounts receivable subledger, and the general ledger
Investigate reconciliation differences and clear outstanding exceptions
Communicate with customers regarding billing questions, disputes, and overdue balances
Coordinate account resolution with internal departments and escalate concerns when appropriate
Support month-end close through completed billing, account reconciliations, and documentation
Prepare reports covering billing activity, cash receipts, aging, past-due balances, unapplied cash, and collection risk
Assist with cash forecasting, reserves, write-offs, audits, and management reporting
Maintain documented procedures, approval controls, and audit-ready account support
Identify recurring errors, bottlenecks, and manual processes and recommend practical improvements
Develop a consistent collections process that includes customer outreach, account prioritization, dispute follow-up, and escalation
Track receivables performance measures, including days sales outstanding, aging mix, collection effectiveness, billing accuracy, and unapplied cash
Document workflows and help train, coach, or manage receivables employees as the function grows